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Sales Director - New York City South
Medallia
New York, NY, United States
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Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia’s Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, Medallia is growing quickly with more than 1000 employees globally in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, Austin, Washington D.C., and Tel Aviv.
About our Sales Team
• Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecom, Retail, Hospitality, and Automotive industries. Our team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of America’s 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world’s top luxury car brands.
• As a team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun.
Minimum Qualifications
• Bachelor's Degree or equivalent work experience
• 5+ years of field sales experience at an Enterprise software/SaaS organization
• Proven top performer (consistently exceeds targets)
Preferred Qualifications
• Strong experience building relationships at the C-suite across varied departments at enterprise organizations.
• Proven analytical ability: knows CRM systems and can clearly explain, in laymen’s terms, how to use and interpret CRM data to drive better performance
• Experience in start-up, high-growth companies and/or clearly articulated passion for entrepreneurial environments
• Training in “solution” or “customer-centric” selling
• Understanding of Enterprise Feedback Management (EFM)