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Senior Revenue Operations - Billing Analyst
RingCentral
Charlotte, NC, United States
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Description
Revenue Operations Analyst - Billing Analyst
Job Type: Contract/Perm
Location:Charlotte, NC
Department:Revenue Operations - Billing
The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark!
We’re not a phone company; we’re a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.
RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.
Job Description:
This position reports to the Revenue Operations Billing Manager and this is an interdisciplinary position, which interacts with Billing, Sales, Legal and various Operational Managers.
Responsibilities:
• Responsible for all aspects of processing Billing and AR transactions
• Assist with the deal desk review of sales opportunities, contracts and non-‐ standard transactions
• Review and approve sales orders. Work closely with the sales team and provide guidance on entering sales orders consistently with company policies
• Review Invoices and Customer account. Work closely with cross-‐functional organization to resolve and support customer-‐billing issues/inquires.
• Assist Managers in performing internal control procedures to ensure SOX compliance.
• Prepare ad hoc analysis, when needed
Qualifications:
• 2+ years of experience Billing and AR Operations experience required
• Solid planning and prioritization skills. Demonstrates high energy with the ability to remain flexible and change priorities in a challenging and fast-‐ paced environment
• Proven ability to work autonomously in a fast-‐paced and often ambiguous work environment
• Strong oral and written communication skills and customer service skills is required, as well as eagerness to learn and take on challenges in a rapidly growing and dynamic environment. Must be a team player and self-‐start
• Detailed-‐oriented with excellent analytical skills for data mining (with high volume transactions)
• Excellent computer skills with MS Office software, including Excel, Word, and PowerPoint; and Independently take ownership to manage assigned tasks
• Knowledge of revenue accounting is a plus
• Software as a Service (SaaS) experience is a plus
• SFDC and NetSuite experience is a plus
• Bachelor's degree in accounting or finance
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.
RingCentral is an EEO/AA employer.