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Director/Senior Director, Technical Program Manager- Data Center Delivery
Salesforce
Seattle, WA, United States
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The Technology Program Management team works across our Cloud Business Units driving programs that deliver innovative, enterprise cloud solutions for our customers. We are the Grease, Glue & Coach that create delighted users, thriving teams, and innovation everywhere.
Role Description:
The team that you will work for is responsible for defining and delivering the Salesforce data centers. We're looking for someone that is passionate about people, technology, and program management.
To do this job well, you'll need a passion and innate understanding of business, a strong knowledge and interest in data centers, site selection analysis, and working closely with partners, and thrive on driving critical, large scale programs and projects to completion.
About you
• Inspirational team leader that can gain the support and efforts of stakeholders teams and task owners
• Influence that spans 360 degrees as you engage to understand, solve and accomplish great things
• Loves to wear multiple hats and can leap tall buildings in a single bound-bringing the whole team with you
• Keen reader of people, culture and tea leaves; builds the relationships to make things happen. Knows when to build consensus and when to be a decision maker
• Comfortable bending between the tactical and strategic
• Top notch executive presence and communications superstar
• Comfortable with being an individual contributor
• The ideal candidate has a COO mindset and can drive results with Lean-Agility
Top 5 reasons to join our team
• Innovate and invent the future of Agile and Social program management
• Thrive in a culture of ownership, delivery, and innovation
• Drive the end-to-end delivery of world-class technology solutions
• Be a catalyst for change in the realm of World-Class Technology and Products
• Enjoy a hyper-transparent flow of information, conversation and ideas
Your Impact
• Build: the operational backbone for your Business Unit; drive the organization and cadence of work for every release and planning cycle
• Lead: functional and technical delivery of team-, org-, and company-wide initiatives from Idea-to-Customer
• Drive: multiple teams to stay focused and moving forward on strategic goals while you aggressively manage dependencies and remove obstacles that stand between your team and business & customer success. Also, focus on opportunities of partnership with external vendors as well as across the organization to align goals to meet the data center objectives
• See: around corners and anticipate risks. Find and resolve the issues before they become blockers
• Partner: drive healthy relationships with diverse technical & non-technical roles spanning all organizational levels. Leverage your relationships to ensure innovative technical & product solutions for Salesforce customers
• Influence: a diverse set of stakeholders with your excellent relationships, commitment to driving good decisions with the right costing analysis and deep domain expertise in SaaS product development
• Innovate: and contribute to the evolution of the Program Management function at Salesforce
Basic Requirements
• Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, MBA or equivalent work experience
• Be a thought leader within the organization, someone who can help advance our Product & Technology strategy globally and challenge others in the organization to change
• Excellent track record of successfully implementing and managing infrastructure programs; familiarity with the SaaS business model, public cloud, and its product development lifecycle
• Agile domain knowledge to push & pull the right optimization levers whenever needed
• Deep appreciation for the Customer mindset. Proven ability to think Customer-first ; successful track record in building strategies and solutions to meet Customer needs
• Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment consisting of software engineering, infrastructure, product management and business operations
• Thrive in a dynamic, fast-paced, environment where you must take on multiple responsibilities and do what it takes to get things done
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.