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Director, Product Management
RingCentral
Belmont, CA, United States
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Description
Director, Product Management
Job Type:Full-Tme
Location:Belmont, CA
Department:Product Management
The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark!
We’re not a phone company; we’re a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.
RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.
Job Description:
We are looking for an enterprise product manager to drive high impact customer facing communications features on the web and traditional communication endpoints.
The Product Management team works closely with our engineers to guide products from conception to launch. As part of the Product Management team, you bridge technical and business worlds as you design features with engineering and then zoom out to lead cross-functional teams to deliver solutions.
Responsibilities:
• Understand and prioritize customer needs
• Define and deliver user facing features
• Work closely with engineering, sales, and support teams
• Conduct customer interviews, follow-me-home, and other studies to understand customer behavior and needs
• Work closely with internal teams to gather requirements
Qualifications / Requirements:
• Wicked smart
• Enterprise chops
• Deep understanding of how telecommunications systems work
• PBX experience is a plus
• Bias for action and have never heard of getting tired
• Love to create and analyze products
• Effective written and presentation skills
• Proven ability to break down complex problems to drive product development
• Thrives in start up environment
Education & Experience:
• Bachelors degree in Engineering, or a quantitative science
• MS or MBA a plus
• 10+ years of telecom, cloud or related product management experience
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.
RingCentral is an EEO/AA employer.