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Director, Product Management - IT
Salesforce
San Francisco, CA, United States
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Description:
The Director, IT Product Management will lead a team of product managers and business systems analysts through project initiation, execution, and deployment. Providing guidance through their career progressions, this people and product leadership role is also responsible for effective executive stakeholder engagement. Directing work assignments, portfolio roadmaps, influencing the balance of scope-budget-timelines, strategic planning and staffing, and demonstrating agile expertise with functional-technical-operational processes are some of the other key capabilities for this role. Inspire delivery partners and stakeholders with an amiable aloha attitude, succinct storytelling, passionate pursuit of project performance, and a communal consciousness. The most innovative company of the decade is seeking somebody to lead product management excellence in its journey of continuous growth for their marketing and intranet systems.
Are you that somebody?
Responsibilities
• Build, manage, multiply, coach and develop a team of outstanding individuals providing product management and business systems analysis for transformational enterprise projects, capability enhancements, and unparalleled partnership.
• Guide a strategic roadmap of initiatives for techno-functional innovation in the industry-defining environment for cloud-computing business operations.
• Foster, facilitate, and furnish, timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.
• Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure-points for each.
• Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating delivery of complex, multi-multi objectives.
• Represent and lead diverse delivery functions in program/project core team and executive steering committee meetings.
• Accountability for team integrity, product excellence, decision making, delivery estimates and roadmaps, career development, client communications, and project outcomes.
Required Skills/ Experience:
• Minimum of 12 years of professional experience with product, architecture, career and client leadership
• B.A., B.Sc. or equivalent
• Deep experience in enterprise products/applications with an emphasis on sales force automation, customer relationship management, and commerce systems
• Technical expertise and evidence of mastery in implementing force.com solutions for scaling operations
• Business savvy for budgeting, project structuring, vendor and partner management, staff structuring, and negotiations
• Assessing the capabilities, impact and shortcomings of changes in enterprise business architectures and processes from a technical and business standpoint
• Familiar and comfortable with agile/scrum development methodologies
• Able to put his/her hands-on experience to use and work as an individual contributor (when required)
• Communicate with business as well as technical audiences. Able to write clear and concise documentation, excellent written and spoken communication skills
• Function independently and as part of a team under aggressive deadlines in a (really) fast-paced environment, convey a strong professional image, exhibit interest and positive attitude toward all assigned work, and strive for continued improvement. The successful candidate will enjoy the risk and opportunity of advanced technology development
• Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suite
Desired Skills/Experience:
• MBA, MSc or equivalent
• Familiarity with object-oriented programming
• Experience in professional services roles/engagements
• Agile/scrum certifications
• Force.com certifications
• SaaS business model/operations
• A physical or creative channel for balancing an immersive, professional environment
• Experience with the Force.com and Visualforce development platforms highly beneficial
• Experience with web development and content management systems
• Travel requirements: less than 15%
About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" six years in a row and one of Fortune's "100 Best Companies to Work For" nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.