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Director, IT Enterprise Data Service
Salesforce
San Francisco, CA, United States
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The Salesforce.com IT Enterprise Data Service team is seeking an experienced Director of Software Engineering with an extensive background and experience in leading delivery of robust and scalable enterprise solutions. This is a senior leadership role reporting to the VP, IT Applications and will be responsible for delivering BI/Analytics/Big Data capabilities to the internal Salesforce business partners with a focus on consistency, scale, quality and operational excellence.
The Director, Software Engineering will lead a global team of 30+ software engineers through project initiation, execution, and deployment phases of the software delivery lifecycle. Providing guidance through their career progressions, this people and delivery leadership role is also responsible for effective executive stakeholder engagement. Directing work assignments, portfolio roadmaps, influencing the balance of scope-budget-timelines, strategic planning, and demonstrating agile expertise with functional-technical-operational processes are some of the other key capabilities for this role.
The Director, Software Engineering will be expected to understand the ongoing requirements of our business units and will help evolve our overall BI/Analytics/Big Data ecosystem to support new tools and design shifts that enable the business to be successful in a high-growth environment.
Responsibilities
• Build, manage, multiply, coach and develop a team of outstanding individuals providing software development of BI/Analytics/Big Data solutions in support of transformational enterprise projects and capability enhancements.
• Build strong relationships with key business stakeholders across multiple business units including data science teams and be their trusted advisor.
• Provide oversight and leadership for delivery of projects involving a variety of technologies (Wave, Business Objects, Informatica & Hadoop) and ensure that the implemented solutions align with and support business strategies and requirements.
• Collaborate with vendors and industry consultants to continuously learn and identify opportunities to advance our strategy and operating model for supporting our business partners.
• Look for opportunities to optimize engineering processes and frameworks that are followed for delivering solutions in an effort to increase productivity and reduce time to market.
• Foster, facilitate, and furnish, timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.
• Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating delivery of complex, multi-multi objectives.
• Represent and lead diverse delivery functions in program/project core team and executive steering committee meetings.
• Accountability for team integrity, product excellence, decision making, delivery estimates and roadmaps, career development, client communications, and project outcomes.
Required Skills & Experience
• Bachelor's Degree in Computer Science, Engineering, MIS, STEM, IT or related discipline or equivalent experience.
• 12+ years of professional experience in solution delivery, architecture, vendor management and people management.
• Function independently and as part of a team under aggressive deadlines in a (really) fast-paced environment, convey a strong professional image, exhibit interest and positive attitude toward all assigned work, and strive for continued improvement.
• Deep knowledge of tools that are used to implement BI/Analytics/Big Data solutions - Informatica, Business Objects, Hadoop, Alation, Domino, Tidal, Python, R, etc. Experience with the Einstein Analytics (aka Wave) highly beneficial.
• Ability to work effectively and manage partnerships with all areas and members of the business as well as all levels of the organization.
• Thought leadership, curiosity of business and engineering processes and drive to keep in pace with the new and emerging trends, technologies and innovations.
• Experience with Agile/Scrum development methodologies Technical expertise and evidence of mastery in implementing BI/Analytics/Big Data solutions.
• Experience in budgeting, project structuring, vendor and partner management, staff structuring, and negotiations.
• Strong situational analysis, negotiation and decision-making abilities.
• Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
• Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suite.
• Travel less than 20%.
About Salesforce
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" six years in a row and one of Fortune's "100 Best Companies to Work For" nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.