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Director, Worldwide Sales Finance
Medallia
San Mateo, CA, United States
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Medallia is the global leader in Customer Experience Management. Our cloud-based platform enables companies to capture customer feedback everywhere the customer is (including web, social, mobile, and contact center channels), understand it in real time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance.
We are a high-growth, full-scale (>1K employees) global SaaS company that is building a solution that we believe can make us one of the largest software companies in the world. We are a late-stage, pre-IPO, and are building teams, processes, and systems that are public grade and can take us to $1B+/year in revenue.
The Role
• Medallia is looking to add a Director of Worldwide Sales Financeto its finance team. This key operational finance leader will have an unique opportunity to impact Medallia’s growth trajectory. As a key partner to the CRO and the worldwide sales leadership team, this leader will focus on helping our worldwide sales team make sound operational decisions, creating/ building financial tools, reporting mechanisms, business modeling and financial planning processes that will effectively scale with the Company's growth. The position requires strong business partnering skills, financial reporting, planning and modeling skills, and good business acumen. It also requires the ability to understand the big picture of the Company’s financial model, while being very detail oriented with the analysis of bookings and revenue, expenses, and cash flows. The position will report into the VP, FP&A and is located in our headquarters in San Mateo, CA.
Desired Skills & Experience:
• Must have experience working with a tech Sales (ideally Enterprise SaaS) leadership team in being a part of forecasting, budgeting, go-to-market strategies, revenue recognition, deal negotiations, and bookings meetingsSuccessful track record of counseling senior executives and operationalizing business changing initiatives
• Proven ability to build strong, objective working relationships with all levels of sales – from CRO to Sales Operations to sales reps as a trusted and objective advisor.
• Finance experience in high growth environments.
• B2B/ Enterprise/ SaaS experience
• Strong analytical and problem solving skills
• Willingness to roll up your sleeves and build complex models (in excel and other planning applications)
• Extremely well organized, data driven and comfort managing multiple projects/ stake holders
• Exposure to key financial management processes as required in a scaling organization.
• Excellent teamwork, communication and interpersonal skills
• Self-starter capable of driving business results without significant supervision and effective in dealing with ambiguity
• Bachelor’s degree in Accounting/ Finance/ Business or related field required
Responsibilities:
• Counsel the worldwide sales organization in managing their spending budgets and operationalize corporate initiatives
• Advise CRO and CFO on key operational decisions (e.g., regional investments, compensation, resource allocation) through ad-hoc analyses (e.g. regional P&Ls, commission costing)
• Lead the top line forecasting process and own portions of the financial forecast models, including P&L, cash flow, and supporting schedules/ analyses. Ensure their quality, timeliness, and accuracy
• Collaborate with CRO and Head of Sales Ops to progress toward achievement of financial objectives (Budget Versus Actuals analyses); oversee monthly Profit and Loss (P&L) reviews; cash forecasting and management; identify trends driving positive and negative variances to plan
• Create and maintain tools and reports used to measure and track results against expectations.
• Support finance team in “as-required’ quarterly close procedures/ BOD presentations/ other high priority work