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Director, Business Operations/Program Management (User Experience & Design)
Cisco Systems
San Francisco, CA, United States
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What You'll Do
• Leadership alignment and execution on priorities
• Establish regular cadence of communication that aligns with design operating engine
• External communication to cross functional teams, executives and other stakeholders
• People and focal planning
• Internal Ops reviews
• Vendor management for contractors
• Quarterly contract renewals
• Quarterly and annual fiscal planning – owning the organizations budget and staying on target.
• Decision maker for budget reductions and shifting of resources
• Task Management across design org
• Review and improve current design process and gates across all design teams.
• Corporate compliance for entire design organization
• Onboarding of new hires
• Meeting logistics and event management
• Identify team needs regularly and create action plan (i.e.: software, resources, assets, equipment, etc.)
Who You'll Work With
Cisco is looking for a Director of Business Operations to join a new organization focusing on User Experience and Design. In this position, you will be working closely with Design Leads, Visual Designers, User Researchers, Product Managers and Engineers to build and maintain a high performing design organization.
Who You Are
• BS/BA degree
• Experience working within a User Experience team or organization
• Strong project management skills
• Demonstrated knowledge of user-centered design processes and iterative development processes
Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.
We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.
We Are Cisco.