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Director, Product Program Management
Salesforce
San Francisco, CA, United States
Job Details - this job has expired, please see similar jobs below
Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Director, Product Program Management Role
• Build: the operational backbone for Heroku; drive the organization and cadence of work for every release and planning cycle.
• Lead: functional and technical delivery of team-, org-, and company-wide initiatives from Idea-to-Customer. Be the "Go To" in leadership, transparency and visibility for the entire Technology & Products organization.
• Drive delivery: 100+ people across multiple teams
• See: around corners and anticipate risks. Find and resolve the issues before they become blockers.
• Partner: for healthy relationships with diverse technical & non-technical roles spanning all organizational levels.
• Manage: the resource allocation and team optimization required for effective product delivery. Apply your Agile Development domain knowledge to push & pull the right optimization levers whenever needed.
• Influence: a diverse set of stakeholders with your excellent relationships, commitment to driving good decisions and deep domain expertise in SaaS product development and Enterprise software.
• Innovate: and contribute to the evolution of our Agile Development methodology and the Program Management function at salesforce.com .
• Be a thought leader within the organization, someone who can help advance our Product & Technology strategy globally and challenge others in the organization to change.
Responsibilities
• Help Execute the Heroku's release plan, represent their priorities and business requirements to groups such as: other Clouds, Infrastructure, Legal & Patents and Customer Success.
• Partner with your leadership team to develop and drive strategy.
• Own and manage executive level meetings and planning activities.
• Prepare Cloud leadership for Salesforce senior executive planning reviews.
• Support SCRUM teams by ensuring alignment, driving to dates, and running Sprint Reviews.
• Identify and drive special projects within Heroku and across clouds for for Salesforce.com
• Your deliverables: release plans, headcount management, scope of work and backlogs, inter-cloud dependencies, release-cycle execution, key meeting and forums management, removing all obstacles and driving all issues to resolution.
Required Skills, Experience & Qualities
• 10 years of Enterprise Software program, product or engineering management experience on progressively more complex and simultaneous programs.
• Excellent track record and at least 3 years of successfully implementing and managing SaaS product development programs; keen understanding of the SaaS business model and its product development lifecycle.
• Thorough understanding of web technology, infrastructure processes and product lifecycle; ability to adjust and apply this knowledge in a dynamic environment using Agile methodologies.
• Demonstrated domain expertise in synthesizing broad span of data and inputs and distilling into essential priorities and succinct executive action plans.
• Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
• Deep appreciation for the Customer mindset. Proven ability to think Customer-first ; successful track record in building strategies and solutions to meet Customer needs.
• Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment.
• Energetic self-starter passionate about professional integrity and excellence with a positive attitude and contagious enthusiasm.
• Ability to thrive in a dynamic, fast-paced, environment where you must take on multiple responsibilities and do what it takes to get things done.
• BS or MS in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or MBA preferred.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" six years in a row and one of Fortune's "100 Best Companies to Work For" nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.