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Director, Learning and Development
RingCentral
Belmont, CA, United States
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Description
Job Type:Full time
Location:Belmont, CA
Department:HR
The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark!
We’re not a phone company; we’re a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.
RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.
Job Description:
RingCentral is looking for a creative, energetic Director – Learning & Growth to launch and lead the organization’s learning, leadership development and on-boarding efforts – creating a Learning Culture. Your work will be key to boosting employees’ workplace performance and engagement. In this role you will enhance the skillset of our people leaders and individual contributors by planning, designing and facilitating on-boarding, learning and development initiatives (including in person, eLearning, virtual, and social learning) from individual contributor to executive levels.
Responsibilities:
• Design and implement inspiring and innovative on-boarding and leadership development experiences for employees that are scalable across the globe
• Identify and assess future and current organizational learning needs by building partnerships and gathering input from key organizational stakeholders
• Design innovative and engaging learning solutions that can be delivered in person, virtual and that employees/leaders can access on demand
• Develop and oversee the implementation of social learning, micro-learning and other current development methods
• Drive involvement of RingCentral business leaders in learning activities
• Develop marketing and communications plans to effectively market learning opportunities to all employees
• Partner with the sales and customer care learning functions to evaluate existing learning management solutions for potential leverage and broader usage
• Partner with Talent Analytics Program Manager to continuously assess and evaluate impact and overall effectiveness of all learning solutions. Integrate learning success measures into the overarching talent dashboards and leverage insights for continuous improvements
• Manage the budget for employee and leader development and support the annual budgeting process
• Stay abreast of new trends and tools in employee development
• Evaluate and manage external vendors
• Other responsibilities as assigned
Qualifications:
• At least 7 years of previous experience designing and delivering innovative and impact learning solutions
• Experience creating innovative and scalable on-boarding experiences
• Clear understanding of adult learning theory, principles of communication and training delivery methods
• Intellectual curiosity, a deep growth mindset, and the desire to constantly improve
• Excellent facilitation and communications skills across all levels
• Bachelors Degree
• MBA or other related graduate-level degree is preferred
Key Knowledge and Skills Required:
• Proven ability to partner and communicate with key stakeholders
• Strong leadership skills and experience managing cross-functional relationships and priorities
• Expert-level facilitation skills
• Proven strategic agility, ability to succeed in a fast-paced, continually evolving environment
• Exceptional collaboration and influence skills at all levels of the organization
• Strong project management skills
What we offer:
• An opportunity where you can build the learning function for the organization
• A face-paced environment
And yes, we also offer
• A competitive base salary
• Quarterly bonus pay-out
• Immediate full benefits (Health, Vision, Dental) effective day one at no cost to you
• 10 company holidays
• Flexible PTO
• Employee Stock Purchase Plan
• Restricted Stock Units
• Opportunities that accompany a high growth organization
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.
RingCentral is an EEO/AA employer