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Director, Data Center Commodities
Salesforce
San Francisco, CA, United States
Job Details - this job has expired, please see similar jobs below
Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Director - Technology Hardware and Data Centers Commodities
Founded in 1999, salesforce.com is the #1 CRM platform and the clear leader in sales, service, marketing and cloud platforms. Salesforce.com pioneered the shift to cloud, social, mobile and most recently connected devices, and with this next generation of technology, our customers are connecting with their customers in entirely new ways. With salesforce.com 's four product lines - Sales Cloud, Service Cloud, Marketing Cloud, Salesforce1 Platform - companies have the tools they need to transform the way they sell, service, market and innovate.
When salesforce.com was founded, three things made us vastly different from traditional software companies:
New Business Model : Salesforce.com operates as a subscription business. Just like the newspaper business, customers pay us over time. And we recognize revenue as the service is delivered, giving us a much more predictable revenue stream. We are much more invested in our customers' success than vendors of traditional software because we need to be, we want them to continue to renew their subscription . http://www.salesforce.com/company/investor/
• New Technology Model : Salesforce.com is based on a concept called multi-tenancy that emerged with cloud computing. It's about shared infrastructure. Think of it like an apartment building - while there are a number of shared resources like elevators, a doorman or a swimming pool, each tenant has a key to their own apartment that only they can access. It is really how we look at defining whether a service is truly in the cloud - Facebook, Google and Twitter are all based on this same concept. It allows us to deliver economies of scale and uses less energy than traditional software. http://www.salesforce.com/company/sustainability/
New Philanthropy Model : Giving back has been at the core of who salesforce.com is from the beginning. We donate 1% of our time, product and equity back into the communities where we operate. http://foundation.force.com/home
Responsibilities:
Category Related:
• Collect data and perform spend analysis, category profiling, then analyze, and report data to explain economic forecast market trends, applying mathematical models and statistical techniques for cost modeling
• Collect information and analyze supplier marketplace data including industry structure and demographics, supplier performance, cost dynamics, etc.
• Provide advice and consultation on economic relationships to businesses
• Conduct research on economic issues and disseminate research findings through technical reports
• Forecast production and consumption of renewable resources and supply, consumption and depletion of non-renewable resources and report it's affect on the category
• Perform benchmarking activities
• Research and monitor category/supplier markets
• Develop quantitative models and tools to support sourcing activities
• Conduct and manage RFx processes, including on-line tools
• Provide category report detailing spend and usage trends, supplier performance metrics, savings, and improvement opportunities, etc.
• Support the identification and develop of contract negotiating strategies
• Support contract development and approval process and provide contract information as requested by appropriate interested internal Business Partners
• Serve as category expert for assigned categories
• Understand the key trends, differences and critically understand the importance of all types of Data Center Co-location (Wholesale, Retail, IaaS, etc) and emerging trends in Public cloud offerings
• Understand key differences between HW purchased through OEMs, integrators vs commodity manufacturers
• Assist as necessary with projects to improve and streamline cross-departmental and cross-category processes
Business Partner Related:
• Develop solid business relationships with internal customers.
• Attend Technical Planning meetings with the business (TechOps, IT, R&D) as needed
• Maintain a high level of 'Customer Focus' attitude
• Support developing and conducting Internal Customer Satisfaction surveys including the analysis and report out of results
• Support internal customers by facilitating accurate and favorable transactions, and on-going supplier management and accountability
Supplier Related:
• Organize and lead business reviews with suppliers including development, preparation and review of supplier scorecards and performance metrics
• Negotiate pricing and business terms with suppliers
• Partner with suppliers to make recommendations on programs to reduce supplier costs
• Support category managers to resolve major supplier performance issues; Perform supplier on-boarding and termination activities
• Profiling: Maintain supplier database; track user satisfaction by suppliers; identify major industry
Experience/Skills Required:
• At least 5-6 years experience managing a team of independent, capable managers and category leads
• BS/BA in Business, Computer Science, or other related major from reputable 4-year university.
• 6+ years of direct experience in procuring technology related hardware items - focusing on Systems and Storage Hardware
• Strong conceptual and analytical thinking
• Strong attention to accuracy and detail
• Excellent communications skills and follow-up discipline
• Flexibility to adapt to ever changing business situations
• Highly motivated; self-starter
• Proficiency in Microsoft Office applications, (i.e. Word, PowerPoint and Excel)
• Must demonstrate integrity, professionalism, and appropriate dissemination of sensitive and confidential information.
• Must make sound decisions and produce accurate and timely results.
• Must prioritize and organize work in a fast paced multi-task environment.
• Must accurately interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Must build positive working relationships with multiple levels of employees and management.
• Must demonstrate commitment to company values.
Experience/Skills Desired:
• Experience in Data Center, Storage and Systems Engineering, with hands on system operational experience a plus
• Experience with hardware component buying a plus
• Experience within or working with top-tier companies
• Must be able to win support from customers based on skills, experience and collaboration.
• Strong experience supporting our Finance and Employee Success departments.