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Senior Director, Product Management - Offline and Mobile Services
Salesforce
San Francisco, CA, United States
Job Details - this job has expired, please see similar jobs below
Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Salesforce is changing how companies connect to their customers in brand new ways, and Mobile is the most important channel for individuals to connect with each other. Our team is looking for a Product Manager to guide product areas within our award winning Salesforce mobile app portfolio. You will own the vision for Offline and Mobile Services within our flagship mobile product, Salesforce1, that has over a million active users.
This role calls for a strong, proactive leader capable of autonomously driving projects. Ideally you have demonstrated an excellent track record for driving new product capabilities from initial concept to successful delivery and market adoption. Product managers who thrive in a fast paced, collaborative environment, and love working with the best technology team in the world should apply.
Responsibilities
• Own the product vision for your area. Ensure that it aligns with the overall product and company vision. Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context and understand where we are going.
• Represent the customer. Be the champion and voice of customers. Build impactful, personal customer relationships. Bring the customer's voice into the creation process. Own requirements, specifications, and release plans.
• Collaborate across teams. We win or lose as a team. Product Managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job.
• Drive for the best customer experience possible. Work closely with UX to develop, test, and deliver assets to engineering. Work with the technology team to deliver a world-class product driven by customers, prospects, advisory teams and internal product experts. Drive the end to end feature deliver cycle.
• Measure success. Measure everything. A feature's release does not dictate success. Define what success means for each feature and each function before it even goes to development. Develop ways to constantly define and monitor success.
• Communicate clearly and efficiently. Coordinate product release communications for your components. Define expectations for engineering teams and hold them accountable to success and failures. Work closely with Product Marketing Managers to promote your products both internally and externally and ensure a cohesive message.
Experience/Skills Required
• Curious individual that understand platforms, mobile computing, and has a passion to build outstanding products.
• Leadership DNA - proven ability to set a vision, excite and lead a cross-functional engineering team.
• 4+ years of product management experience (or relevant experience).
• Strong user experience/design sense.
• Experience presenting to executive leadership and handling sensitive customer situations.
• Experience managing mobile software products.
• Proven ability to deliver on commitments.
• Bachelor's degree (technical disciplines preferred).
• Experience with agile development methodologies like Scrum is a plus.
• An ideal candidate will also have experience working with force.com , APEX, Visualforce, and other Salesforce technologies.