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Director, Software Engineering
Apttus
San Mateo, CA, United States
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Description
This is a fantastic leadership opportunity at the Director level for a software engineering professional based in our San Mateo office. This role is responsible for leading an engineering product resolution team tasked with the goal to drive customer satisfaction and success with the product by addressing key product issues with highest priority and incorporate product capabilities rapidly. The Director will work cross functionally with key groups including Development, Product Management, Professional Services, Customer Support, Customer Success, QA & Release Management.
Primary Responsibilities Include:
• Drive and improve customer satisfaction levels with a focus on newly released products.
• Interact with customers and partners on an as needed basis to determine quality issues and strategize performance improvement solutions.
• Identify key product issues and address those issues with highest priority and incorporate product solutions rapidly.
• Prioritize, schedule and deliver patch releases to deliver utmost quality and thereby customer satisfaction.
Required Skills /Experience:
• The individual must have at least 10 years of experience working in a software engineering organization.
• Ability to interact and work collaboratively with customers, and cross functional teams in an organization.
• Deep understanding of product development and agile release processes.
• Domain experience in CPQ and Contract Management space is a plus
About Apttus:
Apttus, the category-defining Quote-to-Cash software company, drives the vital business process between the buyer's interest in a purchase and the realization of revenue. Utilizing a patented combination of SaaS-based applications, the Apttus Intelligent Cloud maximizes the entire revenue operation by driving behavior and providing prescriptive data to company decision-makers. Apttus offers enhanced Configure Price Quote (CPQ), E-Commerce, Contract Management, Renewals and Revenue Management solutions on the world's most trusted cloud platforms, including Salesforce and Microsoft Azure. Apttus is based in San Mateo, California, with additional offices located across the globe. For more information visit: apttus.com.
No Recruiting Agencies please.
This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level. Furthermore, the essential functions are listed above and reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act. Apttus is an Equal Opportunity Employer.