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Director of Product Management, IoT Edge & Device Services
Amazon
Seattle, WA, United States
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DESCRIPTION
Amazon Web Services (AWS) is looking for an experienced Product Management leader to define and build innovative software and services to accelerate Internet of Things (IoT) revolution. The proliferation of connected devices presents an opportunity for Amazon to establish higher-value, longer-term relationships with our existing cloud customers, and also engage new classes of customers.
IoT Edge & Device Services group in AWS is developing a set of exciting software functionality and services to enable our customers in transforming their product roadmap towards intelligent, internet connected devices. We aspire to support billions of devices, from constrained devices built with microcontrollers to full-fledged general purpose devices built with powerful microprocessors running Linux and other operating systems. We recently announced a new innovative service, AWS Greengrass, that extends AWS services such as AWS IoT and AWS Lambda to on-premises connected devices. By delivering required critical IoT device software and respective cloud services, we strive to empower manufacturers to build connected devices without first investing in expensive undifferentiated R&D efforts but rather focus on developing new functionality and services for their customers. Manufacturers will benefit from devices that come to market faster, with lower cost and higher security, and ready to connect to AWS out-of-the-box. Application developers would leverage common infrastructure to address mixed devices in a consistent way. End-customers will benefit from an ecosystem of devices and cloud services that interact seamlessly together.
We are looking for a talented product management leader to define and deliver IoT software and services to our customers and help expedite industry evolution towards billions of Internet of Things. This leader will define and deliver new software capabilities and services for a wide spectrum of connected devices. This leader will also work with industry ecosystem and enable device manufacturers to easily build IoT and edge compute enabled devices by embedding functionality such as AWS Greengrass in device reference designs and SoCs from major chip-manufacturers.
Since this work goes well beyond the cloud-domain, we are looking for a seasoned product leader with proven track record in both the devices domain (hardware and software) as well as general understanding of building cloud services.
Key Responsibilities:
• Provide unparalleled customer experience for the software and services you own and drive broad adoption.
• Create and execute product plans to deliver new services, pricing changes, marketing programs, customer surveys, and strategic engagements.
• Develop a strategic and tactical plan that measures and improves the awareness, trial, and adoption of AWS IoT Edge & Device Services.
• Lead the organization through change, build competencies, and help scale the organization to match the business growth.
• With the AWS business growing rapidly, this leader will need to exhibit excellent judgment on how to prioritize between focusing on existing versus new customers and between features, architectural improvements and operational excellence.
BASIC QUALIFICATIONS
The Amazon Web Services business requires innovative thinking balanced with a strong customer and quality focus. This leader will have a strong track record of achieving that balance.
• At least 10+ years of product management experience with demonstrated success in shipping industry leading services, and at least 5 years of managing a product team.
• Have a proven track record of shaping business strategy for technology products or services in a high growth environment where priorities shift fast.
• Ability to communicate complex technical issues simply and convincingly to a wide range of audiences
• Ability to drive consensus and articulate program recommendations and trade-offs to senior executives
• Possess deep industry expertise in connected devices
• Have experience in the product planning and design of an IoT Service
• Bachelor’s degree in computer science or related discipline and a Masters of Business Administration (MBA).
Professional traits that are not unique to this position, but necessary for Amazon leaders:
• Exhibit excellent judgment
• Hire and develop great people.
• Relentlessly high standards (is never satisfied with the status quo)
• Ability to dive deep and is never out of touch with the details of the business
• Expect and require innovation of her/his team
• Passion and convictions and the innate ability to inspire passion in others
• Strong results orientation
• Think big (visionary)
PREFERRED QUALIFICATIONS
The successful candidate will be a broad leader – part builder, part operator and part general manager. This leader has thrived and succeeded in delivering high quality technology products/services in a very high growth environment where priorities shift rapidly. He or she is a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence with a strong, talented, opinionated team. This leader should have a proven ability to design, deliver, and operate a technical service that is robust in the face of failure around it. It is important that this leader have an operational component to his/her leadership skill set.
Professional traits that are not unique to this position, but necessary for Amazon leaders:
• Experience with launching new and disruptive software solutions and services preferred.
• Experience in exceeding customer satisfaction goals and driving operational excellence is a strong plus.
• Experience in delivering full device solutions (hardware and software) for mobile or IoT applications is highly desired.
• Exhibit excellent judgment
• Hire and develop great people.
• Relentlessly high standards (is never satisfied with the status quo)
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.