This job has expired, please see additional jobs below
Director of UX Design
Amazon
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
DESCRIPTION
ABOUT QUIDSI
Quidsi is a subsidiary of Amazon and entrepreneurial parent company to Diapers.com, Soap.com, Wag.com, Yoyo.com, BeautyBar.com, and Casa.com. We are the mom-centric retail technology company. We deliver delightful experiences, products, and expertise by offering a curated selection of products, lightning-fast delivery, incredible customer service, and an easy-to-navigate shopping experience.
Quidsi’s sites are host to millions of daily visitors and our warehouses are run by hundreds of autonomous Kiva robots. Our entire operation from our websites/apps, to our fulfillment centers and customer care center is focused on creating an enjoyable end-to-end customer experience. To get there, we need exceptionally talented, bright and driven people who are energized by "what if" (the meaning of Quidsi in Latin). If you'd like to help us build the place where people can find and buy anything online, come and innovate with us!
Quidsi is seeking a results-driven “player / coach” to help imagine and create simple, intuitive shopping experiences for the Modern Mom (& Dad) across our family of sites and platforms – someone who can lead our UX design team as well as roll up the sleeves and take part in the creation. You will be responsible for relentlessly pursuing and advocating for the best possible customer experience while partnering with cross-functional teams to drive projects to completion. You are results driven and take ownership of both large and small projects. You are adept at communicating everything from design strategy to detailed interactions and behaviors for mobile, desktop and app platforms. You understand shopping should be both frictionless and fun. You have a sense of humor. Quidsi is fun and quirky; it’s okay if you are too.
What you’ll do:
• Oversee UX, including information architecture, interaction design, and visual design for native app and web products
• Manage, grow, and mentor a team of senior UX designers
• Be a key leader in driving, defining, and executing the company’s innovation agenda and customer experience quality programs
• Be the voice of UX and heavily influence design within the company – we want to learn from you
• Hands-on design: develop concepts, user flows, micro-interactions, wireframes, visual design comps, and prototypes
• Gather key insight into customer behavior to find their unmet & unspoken needs
• Collaborate with Product Management to drive product strategy and the development roadmap
• Create clean, intuitive, and innovative user interfaces
• Be the user-advocate by subjecting early-stage designs to usability testing
• Evaluate and introduce repeatable design processes (ex: Lean UX)
• Show off your tech savvy skills while collaborating with developers
• Above all, have fun creating a best-in-class boutique shopping experience for Modern Mom (&Dad)
BASIC QUALIFICATIONS
• Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience
• Ten years UX design for consumer facing products (web, responsive design, native mobile), with at least three of those years leading a design team
• Demonstrable UX design leadership and people management experience
• Fluency in best practices for information architecture and design across desktop and mobile platforms
• Strong knowledge of usability principles and UX design methodologies/processes
• Proficiency with design tools such as Sketch, Creative Suite (Photoshop, Illustrator, InDesign) and rapid prototyping tools such as Axure, Pixate, Invision, Flinto and FramerJS to support usability testing
• Ability to collaborate, earn trust, and be excited to work with business partners, designers, and developers to envision and iterate concepts
• Ability to present and defend design decisions with sound rationale to a range of audiences, including senior leadership
• Sharp eye for detail and highly developed organizational skills, including the ability to prioritize projects, tasks, and meet deadlines
PREFERRED QUALIFICATIONS
• Graduate degree in design, human-computer interaction (HCI), or related subject
• Experience driving field research and usability testing, and turning the output into data that can drive product design decisions
• Experience working in an Agile development environment, including writing user stories, participating in daily stand ups, sprint planning.
• An online portfolio of work demonstrating your user-centered design solutions (flows, wireframes, mockups, prototypes and specs) across desktop and mobile platforms
• Knowledge of iOS and Android usability guidelines
• Experience using analytics data to inform design decisions
• E-commerce design experience is highly desired
• Ability to work in a fast-paced, dynamic environment
• Be a self-starter who is a customer-obsessed, detail-oriented, and an enthusiastic team player
• Basic working knowledge of HTML and CSS
This position is conveniently located in Jersey City, NJ, a four minute ride from the World Trade Center and just outside the Exchange Place PATH Station. Bordering the Hudson River, our offices have spectacular panoramic views of Manhattan and New Jersey.
Quidsi, an Amazon subsidiary, is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation