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Director / Senior Director, Technical Program Manager - Storage
Salesforce
Bellevue, WA, United States
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Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Technology & Products Program Management - Storage
The Technology Program Management team works across our Cloud Business Units driving programs that deliver innovative, enterprise cloud solutions for our customers. This position will act as a chief strategy officer to drive the definition of go to market plans, ensure we are meeting customer expectations and drive an end-to-end roadmap for our Storage initiatives. In this role, you will work with all areas of the organization to deliver the strategy while simultaneously managing the day to day aspects of the product.
About you...
• Extremely knowledgeable about product management, software development, infrastructure environments and thrive on building and expanding capacity to meet customer's needs.
• Experience building, deploying, architecting, and evangelising a development platform at scale.
• You are excited about building scalable and popular IaaS platforms, or horizontally scalable distributed systems.
• You have been caught at parties telling your friends about CAP theorem and the downfall of function specific appliances.
• Able to appropriately drive and make appropriate tradeoffs within tactical and strategic imperatives
• World class executive presence and written and verbal communications expertise.
• Makes data driven decisions within a holistic vision of a platform and roadmap.
• Has the ability to weigh the difference between customer requirements and customer needs.
• Know how to create a holistic vision and can iteratively build business value towards that vision.
Responsibilities:
• Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadership.
• Provide go to market plans for the distributed storage infrastructure and product offering that ensures measurability, ongoing sustainability and low TCO.
• Builds a holistic vision and product offering for storage in an overall IaaS platform.
• Has a strong passion for and understanding of emerging storage technologies and competitive environment and landscape.
• Develop trusted relationships with key technology and functional leaders & stakeholders to drive focus on the strategic program objectives and optimize program delivery. This includes supporting and holding resources accountable for their responsibilities within the program.
• Builds and maintains a constant ingress of new data types and customers on to the storage platform.
• Ensure data is collected to appropriately inform decision making for mitigating risks and resolving issues.
• Maintains a balance between TCO, competitive pricing, commodity hardware and budgetary constraints.
• Utilize internal tools and agile mindset to create a collaborative environment that fosters autonomy, transparency, mastery, innovation and learning; promotes continuous improvement.
• Drive a continuous focus on developing software based solutions or using automation to replace repeatable, operational tasks.
• Anticipate and aggressively remove obstacles that slow down or prevent platform from delivering on business objectives.
• Provide "go to" leadership, transparency and visibility to the entire Salesforce company and customer community.
• Seek to continuously grow by proactively seeking and embracing constructive feedback.
Experience/Skills Required:
• 7-10+ years of strong technical program management, product management, engineering and/or architecture experience.
• 6+ years of solution management experience for infrastructure, software, or online services (SaaS experience)
• Had been hands on software developer / engineer.
• Thorough understanding of infrastructure processes and lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.
• Thorough understanding of technologies and products required to bring storage solutions to market at scale.
• Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment.
• Excellent analytical and problem solving skills with a history of hands-on, detail orientation.
• Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
• Experience as a Product Manager and/or Product management is mandatory.
• Has a BS/MS/PhD in Computer Science, Math, Physics, or other hard science.
• A service oriented minded person who "Thinks Customer".
About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.