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Director, Service Sales
Cisco Systems
Pleasanton, CA, United States
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Director, Service Sales
What You'll Do
You will be an an Area-level leadership role responsible for driving the Services strategy and revenue growth for the Global Enterprise Segment West Area (GESW). This role is responsible for developing and executing scalable sales strategies, inclusive of Technical and Advanced Services, across multiple routes-to-market. This leader will play a critical role in leading the integration of the services sales with product sales enabling the organization to fully transition from product or services sales to solution sales.
Who You'll Work With
Services accounts for approximately $500M of the GESW’s $2B goal. He/she will directly lead a team of 20+ services seller across the 128 customers in GESW with some manager and some IC reports. It is a highly collaborative leadership role that requires strong partnership with the GESW Area executives (AVP, SED, SPM, ODs, SSEMs etc), and interlock with the other GES Services leaders, Services Delivery, Global Virtual Sales (GVS), Business Entities, and Marketing to drive the GES vision and GTM.
Who You Are
You will be expected to drive opportunities to capture new market share, optimize coverage and retain/recruit/develop a high performing team. This position will accelerate the adoption of Services across the Area and expand opportunities that capture new consumption and buying patterns. The Services leader will be an integral member of the GESW leadership team. This leader should be a motivational leader that inspires and aligns teams through customer engagement, sales strategy and GESW priority execution.
Experience:
• Influential leader who can help others connect the dots quickly and accelerate decisions.
• Track record of success for increasing and optimizing the level of services in accounts.
• Viewed as an expert on the industry trends and the impact on Cisco’s Services portfolio.
• A confident and authentic leader. Depth and breadth of applied judgment, agile decision maker, demonstrated operational excellence.
• A tireless, high-energy professional with an entrepreneurial, risk-taking flair and will possess a brand of confidence, which allows for delegation and empowerment of the team.
• Strategic and innovative with an external awareness to adapt to market transitions and understand the nuances of selling complex solutions.
• Strong leadership skills in coaching and developing a sales organization.
• Excellent communication skills and ability to persuade – using simple communications that convey complex concepts in a compelling, concise, inspiring and creative way.
• Demonstrated ability to build and lead in a matrix-managed team culture.
• Experience overseeing and driving a channel partner strategy.
• A strategic thinker and able to communicate effectively and influence cross-functionally.
• Excellent command of financial metrics.
• Mature leadership, instilling a co-operative team-oriented culture, values diversity of people and perspectives.
• An engaging leader able to inspire and create excitement with their sales team, as well as across the entire organization and in the marketplace.
• Ability to look for new market opportunities while managing the cadence of the business.
• Self-awareness of strengths and development areas.
Our minimum requirements for this role:
• Executive leader with a minimum of 8-10 years of Sales Leadership with emphasis on Services Sales.
• Leadership experience in leading through change and transformation.
• Proven success as a collaborative leader in a solution sales organization.
Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.
We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.
We Are Cisco.