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Director, Product Management
Expedia
Bellevue, WA, United States
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Expedia
As a global leader in travel, Expedia helps millions of people every day go places and create lifelong memories. With Expedia Local Expert, our mission is to help our customers find and have memorable experiences on their trips. Expedia’s Local Expert product development team is a global team of over 50 inspiring and creative individuals spanning two sites who focus on enabling our mission end to end, from customer to supplier.
As the Director of Product Management for Local Expert, you will guide our product strategy and develop and grow our global team of product managers. You will partner closely with our user experience team, analytics, marketing, and engineering teams to create delightful shopping experiences that bring the world within reach for our customers.
What you'll do:
• Lead a team of product managers to take product concepts from idea through validation, shipping, measurement, and iteration.
• Lead some of our most complex and strategic projects
• Work closely with leaders from our business teams, UX design, engineering, global retail, analytics, supply teams, marketing (and more) to ensure that our product portfolio and roadmap reflect the best opportunities to impact the business and our customer experience.
• Present to senior executives and represent our product strategy with key partners.
• Build market and competitive awareness among the team. Ensure direct contact with suppliers and customers to encourage customer empathy.
• Set and reinforce product team goals (Objectives and Key Results, or OKRs). Actively monitor key business metrics and adjust product and development team priorities as appropriate to deliver on financial and customer adoption goals.
• Build our team’s capability and culture by leading and contributing to training, all-hands meetings, and team events.
We offer:
• The opportunity for you to play a defining role in an emerging digital product category that is rapidly growing internationally and into new adjacent segments
• A nimble, fast-moving team environment, with the benefit of financial stability, mass-market global customer base, and brand that Expedia offers.
• A transparent, humble work culture. Please check out vision, purpose, and guiding principles; they reflect how we work together.
• Respect for your life outside of work. While we work hard, you have flexibility to spend time with loved ones and pursue your personal interests.
• A place where you can grow your career. Many of our top executives were promoted from within. We have high employee retention because we invest in our employees’ development, and are committed to making Expedia a great place to work.
Additional Job Description
• Required Qualifications:
• 5+ years technology product management and/or technology program management
• 3+ years consumer web or mobile products
• Experience in Agile software engineering environments
• Solid understanding of web and mobile technologies and user experience design patterns, and the innate curiosity and desire to learn more.
• Experience building product forecast models including customer adoption and financial forecasts.
• A passion for travel
• Bachelor’s degree or higher
Preferred Qualifications:
• 2+ years direct people management, including hiring and demonstrated success in mentoring and developing team members.
• Experience with mass-market (10 million+ monthly uniques) e-commerce sites or apps
• Deep experience with web and mobile analytics tools, and ability to directly pull data (e.g., Omniture, Google Analytics, SQL)
• Experience managing consumer products in international markets
• Computer science degree or equivalent familiarity with web / mobile app technology.
• Some travel is required for this position (on average a few days each month). You'll need to have the ability to travel internationally, and throughout US.
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and better products for our customers.
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.