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Business Analyst, Growth Partnerships
WeWork
New York, NY, United States
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About the Team:
The mission of the WeWork Growth Partnerships Program is to generate quality sales opportunities through partnerships and referrals. As a top of the funnel business development function, the program interacts with four main channel partners: commercial real estate brokers, affiliate partners, WeWork members, and WeWork employees. The global team is growing rapidly to develop strong, high-quality, trusting partnerships. Along the way, the program works cross-functionally with key stakeholders including, but not limited to, the global sales org, marketing, enterprise, finance & accounting, Community, legal, technology, and business intelligence. Come join our quickly expanding team and help grow the WeWork Community!
About the role:
The Growth Partnerships Business Analyst will work alongside internal and cross-functional stakeholders and report directly into the Program Manager. The main tasks will include preparing detailed reports on the program’s core KPIs (opportunities created, deals & desks closed, payments made, total contract value, etc.), creating insightful analyses on areas of growth & opportunity, and solve complex organizational challenges and demands by analyzing our business workflows, processes, and systems. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
Responsibilities:
• Analyze program initiatives, identify areas of opportunity, and proactively engage in setting strategy.
• Perform daily, weekly and monthly reviews and analyses of current processes, systems, and program KPIs using operational metrics and reports.
• Conduct ad hoc analyses to investigate ongoing or one-time initiatives and deliver business insights.
• Work with various departments including, but not limited to, Marketing, Business Intelligence, Finance, Real Estate, Community, and Sales Operations on business-wide projects and to enact system-wide enhancements.
• Suggest potential changes, strategies and business process to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes.
• Build meaningful dashboards for the program using data visualization tools
• Improve systems by studying current practices; designing modifications and implementing them.
Requirements:
• Strong attention to detail and analytical skills
• 2-3 years of experience in a consulting, finance, or high growth start-up company
• Ability to work independently and with others
• Experience working with data visualization software like Looker or Tableau
• Experience with the Salesforce.com application and other sales infrastructure tools (Troops, SalesLoft, etc.)
• Preferred working knowledge of programming languages such as SQL, R, and Python
• Preferred experience in Commercial Real Estate
• Ability to work in a fast-paced work environment
• Excellent written and verbal communication skills; with the ability to communicate the results of your work in meaningful ways