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Entry Level, Fraud Representative
Discover Financial Services
Phoenix, AZ, United States
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Discover. A more rewarding way to work.
At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth.
Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this exceptional opportunity:
Job Description:
At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers, and which is consistently awarded for both. Were all about people and our employees are why Discover is a great place to work.Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.
Class Start Date:Monday, April 22, 2019
Shift Requirements: 8:00 AM-2:00 PM M-Th, 8:00 AM-1:00 PM Fri
PART TIME
Our excellent perks designed to help you reach your goals and live a rich, healthy life, include the following:
• Paid Time off (up to 40 hours annually)
• Full service cafeteria featuring Starbucks and subsidized Mindful options
• Access to fitness center
• Opportunities to volunteer in the community
• Development groups and training
• On-site Health Clinics
• Onsite Employee Assistance Program Counselors
• Discover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)
• Perks at Work (access discounts from over 30,000 merchants, earning WOW Points while you shop)
Processes late and trailing transactions on fraud status accounts and processes zero-fraud loss cases. Updates information from merchant receipts to the case information screen. Makes manual outbound calls to customers for transaction verification.
Responsibilities
• Updates information from merchant receipts to case information.
• Processes zero-dollar fraud loss cases.
• Processes late and trailing transactions on fraud-status accounts.
• Responsible for manual outbound dialing (cell phones) for transaction verification.
Preferred Qualifications
If we had our say, wed look for:
• H.S. Diploma or GED
Skills:
.
Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.