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Area Sales Manager
United Community Banks
Fuquay Varina, NC, United States
Job Details - this job has expired, please see similar jobs below
Reports To: UCMS President
Direct Reports: Mortgage Loan Originator(s)
Salary Grade: 17
SUMMARY:
As a Mortgage Area Sales Manager, you will partner with smart talented people who are leading experts in the mortgage industry. You will be responsible for all aspects of your team’s origination goals and strategy and will drive your team to results and profitability. You will lead your team in ensuring that sales productivity is at its maximum while loans are handled with the most professional execution and providing excellent customer experience. You will direct a location, or locations, determined by market.
JOB REQUIREMENTS:
Basic Requirements:
• High school diploma or equivalent
• 3 years’ management experience or proven leadership of 12-20 team members
• 3 years’ experience in residential mortgage sales originations
• 3 years’ experience in mortgage originations operations with a knowledge of loan underwriting, processing and closing functions
• 3 years’ experience in FNMA/FHLMC/FHA/VA/USDA programs and underwriting guidelines, as well as those of other conventional investors, state/local bond programs and private mortgage insurers
• 3 years’ experience in mortgage retail sales
• 3 years’ experience in net operating income and budgets
• 3 years’ experience in marketing, strategy and plans in a retail sales environment
• Perform annual performance reviews along with an effective management plan consisting of goals for staff
• Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 S.A.F.E. Act).
Preferred Qualifications:
• Bachelor’s Degree
• 3 years’ experience working in a Bank regulated environment
• Ability to coach and provide feedback to team
• Ability to make day to day business decisions outside of written policy
• Good analytical ability and problem solving skills
• Excellent verbal and written communication skills
• Ability to work under pressure
• Customer service oriented
JOB FUNCTIONS:
• Establishing production goals and strategy for Mortgage Loan Officers
• Determining team’s annual goals, reevaluating the goals monthly and quarterly
• Driving sales productivity and profitability through closely working with Mortgage Loan Officers
• Recruiting, training, and building a high performance team and retaining top performers, helping them achieve the Sales Productivity goals established
• Motivating and rewarding mortgage consultants through sales calls notating excellent performance results, supporting joint sales calls/ventures
• Ensuring that teams are following set policies and procedures so that all loans are of the highest quality and in compliance with United Community Bank, regulatory and investor requirements
• Determining cross sell goals annually, reevaluating monthly and quarterly
• Managing expenses, revenue generation, and profit and loss statement
• Leading sales and product training in the region ensuring Mortgage Loan Officers are maintaining “best in class” customer service levels
• Partnering with:
the Bank to ensure mortgage and cross sell goals within United Community Bank are being met
Fulfillment/Operations to ensure efficient customer driven production, fulfillment/operations, pricing, and delivery
• Other duties as assigned
We are looking for someone with extensive knowledge in mortgage origination and underwriting who thrives in a team environment. Key to success in this role will be the ability to build positive relationships with strategic partners. This person will have led teams to success in the past delivering profitably while remaining compliant and ensuring excellent customer service. Excellent written and verbal communication skills combined with strong analytical skills are a must to leverage results in this role.