This job has expired, please see additional jobs below
Loan Servicing Supervisor
TCF Bank
Plymouth, MN, United States
Job Details - this job has expired, please see similar jobs below
TCF Bank is looking for a Loan Servicing Supervisor, located in our Plymouth Corporate Center. Exciting time to join an excellent team! Supervises all aspects of operations within a designated department of Consumer Lending. Includes primary responsibility for overseeing the day-to-day performance of department functions, in an efficient and cost-effective manner, to meet department guidelines and objectives.
Major Areas of Accountability:
• Supervises and participates in all department activities. Includes setting priorities, providing work direction, monitoring performance and motivating staff.
• Oversees personnel functions, including interviewing and hiring staff, conducting performance reviews, resolving any personnel issues which arise, and handling any disciplinary actions.
• Maintains a training program for all employees and assists in the training process, as needed, to ensure compliance with department policies and procedures.
• Communicates effectively with staff to ensure the department is operationally prepared to handle all assigned responsibilities.
• Assists in developing and maintaining department policies and procedures which satisfy corporate, insurer, legal and regulatory guidelines and requirements.
• Resolves difficult or more complex problems or situations arising in the department, some of which may involve deviation from normal operating procedures, guidelines or policies.
• Provides feedback to manager on all important matters and developments relating to customers, the department or staff. Initiates appropriate action when required.
Minimum Qualifications
Required Education:
• High School education or equivalent
• Two or more years of college coursework in business/finance or related coursework or equivalent work experience.
Preferred Education:
• Four year degree in finance or related field.
Required Work Experience/Skills:
• 3 or more years of experience in consumer lending operations.
• Demonstrated leadership skills, with proven ability to interact effectively with staff.
• Ability to plan, organize and maintain accurate records for management controls.
• Ability to communicate effectively, both verbally and in writing with subordinates customers, management and other external organizations.
• Ability to make responsible decisions within scope of authority.
PC experience, including working knowledge of word processing and spreadsheet software.
Preferred:
• 1-2 years experience in a supervisory capacity.
• Previous experience with software systems being used in the department.
Supervisory Responsibilities:
• Supervise a minimum of 2 non-exempt staff
Build your career with TCF
You have room to grow at TCF. We promote from within whenever possible. You can expand your career in the financial services industry through our network of operations: retail and commercial banking, inventory and equipment financing, and corporate services. Established in 1923, TCF has maintained a strong foundation. TCF has over 340 branches in Minnesota, Illinois, Michigan, Colorado, Wisconsin, Indiana, Arizona and South Dakota, providing retail and commercial banking services. TCF also conducts commercial leasing, indirect auto finance, and equipment finance business in all 50 states, and commercial inventory finance business in all 50 states and Canada.
Build a better community with TCF
We are helping make life better in the communities we serve, and we encourage our team members to do so as well. We offer free financial education for teens and adults. Our foundation contributes more than $3 million annually, with preference for organizations where our team members volunteer. We match team members’ contributions to qualified
Organizations and we match volunteers with organizations that need the time and talents our team members can provide.
Our Benefits
TCF encourages open employee communications and promotes from within whenever possible. We offer competitive pay, a comprehensive benefits plan, and opportunities for career advancement. For more details on our benefits, click on the Employee Benefits link on our career page.
We’re proud to be an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or other status protected by applicable law. TCF is proud to be an affirmative action/equal opportunity employer. Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.