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Business Technology Manager
Union Bank
San Diego, CA, United States
Job Details - this job has expired, please see similar jobs below
Partners with Home Loans, ISA IT and Regional Bank Leadership to enable the business to meet its strategic, tactical and operational goals.
Meets with the Consumer & Home Lending management team regularly to ensure technical requests for the business are prioritized to match expectations and needs of senior management. Position reports to the head of Head of Consumer Operations. Organizes for an effective structure, establishes criteria to measure department performance and the standard personnel functions associated with managerial responsibility.
Major Responsibilities:
• Directly manages 6 managers responsible for ensuring that the configuration, maintenance, modifications and implementation of application programs are performed appropriately. Reviews analysis performed by business and systems analysts in ISA Operations & IT and subordinate managers to ensure all aspects of the project development phase have been considered and completed according to plan.
• Partners with the ISA IT organization for Testing QE support services as well as with Group Technology Managers’ organizations that are responsible for supporting Lending Technology both on a strategic level as well as coordinating support and maintenance of existing technology.
• Provide thought leadership on highly specialized Mortgage Banking and Consumer Lending applications, high-level functional systems analysis, design, and integration and implementation advice on exceptionally complex projects that need extensive knowledge of the Lending subject matter for effective implementation.
• Maintain an exceptionally high level of responsiveness, and ongoing proactive contact with other executives.
• Act as a liaison and strategic partner with technology vendors.
• Direct the design and maintenance of Union Bank Residential and Consumer Lending systems as required.
• Participate in strategic plans identifying Information Technology applications supporting Union Bank Residential and business plans.
• Provide thought leadership related to technology solutions aligned with Union Bank strategic goals and objectives.
• Manage day-to-day activities of the Consumer Lending Business Solutions Technology Group.
• Establish operational processes working in conjunction with vendor and ISA ITregarding: Analysis and Requirements Definition,Functional testing and user acceptance testing of vendor solutions
• Release management
• System functions and data documentation
• Assess and anticipate technology projects and recommends appropriate action and resources to ISA IT and Sr. Business Partners.
• Identifies user needs, resolves problems and directs building of teams to work across all levels of the organization
• Recommends and/or determines the institution’s long-term system needs and work in collaboration with technology vendors and ISA IT to propose hardware/software solutions to accomplish business objectives.
• Maintain close contact with representatives of vendors providing products and services to manage future direction of solutions.
• Participate in budgeting, strategic and tactical planning of the division.
• Responsible for managing on-site personnel and staff development.
Qualifications
• At least 12 to 15+ years direct experience in managing staff or directing teams.
• Requires a Bachelor’s degree or related field. Master’s Degree in Business Administration is highly preferred
• Requires 10+ years with previous direct work experience supporting Lending Originations businesses leveraging technology.
• Requires an in-depth knowledge of the system development life cycles, client area functions and system, and application program development alternatives.
• Requires excellent communication, collaboration and consultative skills as well as seasoned judgment, tact and the ability to work effectively with business unit managers, vendors and ISA management.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.