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Boarding Specialist
First Data
King of Prussia, PA, United States
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Description
Position Description Overview
The Boarding Specialists are responsible for the data entry of merchant applications that are submitted from our sales groups, and account setups involving terminal builds and software downloads. The successful candidate will rely on problem solving and decision-making skills to compare features of various applications to ensure compatibility, and making suggestions for possible alternatives.
Job Responsibilities
• Setup accounts using information provided on merchant applications. Verify quality of data entry with teammates on account setups. Research with account vendors to resolve exceptions and issues with new account setups. Review setups with sales partners and make adjustments to setups to meet merchant needs. Assist sales partners and internal departments with questions involving account setups. Demonstrate knowledge of pricing structures and network systems for account setups and features/functionality, and CardConnect's internal offerings.
First Data (NYSE: FDC) is a global leader in commerce-enabling technology, serving approximately six million business locations and 4,000 financial institutions in more than 100 countries around the world. The company’s 22,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 3,000 transactions per second and $2.4 trillion per year. To learn more about First Data, visit FirstData.com.
Job Requirements
• Strong attention to detail. Excellent problem solving skills. Proficient in typing and data entry. Ability to work well independently. Superior communication skills. Must have at least a high school diploma, college degree preferred. Previous customer service or data entry experience is preferred. Some experience in Microsoft Word, Excel, and Outlook.
First Data is an Affirmative Action – Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.