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Sr. Cost Containment Analyst
Voya Financial
Minneapolis, MN, United States
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Profile Summary:
Voya Financial is searching for a Sr Cost Containment Analyst to join our Stop Loss Claims department. This person will be responsible for identifying and analyzing complex medical claims and providing high quality service both internally and externally with limited direction, consistent with regulatory and compliance requirements.
Profile Description:
• Evaluate /access clinical and claims data to identify potential high cost claims that will result in savings
• Maintain excellent working relationships with Third Party Administrators, Brokers and internal relationships.
• Lead problem solving in a team environment
• Assist with training and development of cost containment nurses and analysts
• Other duties and projects as assigned
• Knowledge & Experience:
• Minimum 2-4 years post-secondary education or equivalent experience (minimum 3-5 years claims of stop loss insurance experience for claims examiner)
• Effective customer service skills
• Microsoft Office Suite
• Proven analytical and problem solving skills and attention to detail
• Strong oral and written communication skills
• Ability to multi-task and prioritize workload in a workflow environment
• Medical Terminology for specific roles
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills.