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Senior Business Analyst
Bank of the West
Tempe, AZ, United States
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Description
At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
Position Summary
As a Senior Business Analyst, you will be responsible for the development and execution of a comprehensive communications and training strategy for the Enterprise Portfolio Delivery Services team supporting the banks Project Management process.
This role:
• Advises and leads in the planning and implementation of communication and training strategies for the business unit/department
• Responsible for disseminating communication and training information, ensuring consistency in content, messaging and tone
• Liaise with the business partners to ensure effective communication and training
• Work independently with users to define training curriculum and delivery content
• Consult with business team members to define business needs through utilization of effective elicitation techniques
• Evaluates and provides written and verbal updates on communication and training plans
• Primary liaison with business partners for all communication and training solutions
• Will report to a manager in the business line
Other Job Duties
• Responsible for relaying information to the Technology team in easily understood terms for both technology and business.
• Liaise with the business, development team and technology on an ongoing basis. Responsible for effective communication to all business partners and users to ensure that critical strategic decisions are vetted and well thought out prior to implementation.
• Evaluate data gathered from multiple servicing and other source systems reconcile differences, decompose high-level information into details, abstract up from low-level information to understand and distinguish optional user requests from what is required.
• Conduct user acceptance testing as it relates to the technology solutions.
• Work independently with users to define concepts and under direction of project managers.
• Advises and leads in the planning and implementation of projects and strategic initiatives for the business unit/department.
• Drives business team members to define business needs through utilization of effective elicitation techniques.
• Evaluates data gathered from multiple sources, reconciles differences, and ensures consistent approaches, data interpretation, and results measurements are employed
• Performs other duties as assigned
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Qualifications
Required Experience
• Requires deep knowledge of job area typically obtained through advanced education combined with experience
• Typically viewed as a specialist within discipline
• May have broad knowledge of project management
• Requires 7 years minimum prior relevant experience
• Bachelor's Degree in Business
Skills
• Field of Experience – Job-specific knowledge requirements An ideal candidate will have-.
• Some experience in retail and wholesale banking and a working knowledge of Bank's loan products
• Very good understanding of project management lifecycle
• Strong attention to detail and experience in representing complex issues based on comprehensive analysis in a holistic and understandable manner
• Prior experience working with large implementation projects
• Must have solid organizational skills, with the ability to handle complex projects in a multi-tasking environment and meet deadlines with quality results
• Must have excellent verbal and written communication skills
• Ability to interact professionally with a diverse group, executives, managers, and subject matter experts
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations