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Supply Chain Operations Analyst
TSYS
Austin, TX, United States
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Every day, the people of TSYS® and Netspend® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are "People-Centered Payments", and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere — and for yourself — we may have the right place for you.
The Operations Analyst for Supply Chain Operations will serve as the business analyst developing, monitoring and reporting of vendor and partner metrics for production, fulfillment, distribution and sales of our prepaid and debit card products and programs. The qualified candidate will be responsible for delivering outstanding service to internal and external stakeholders. This role reports to the Director of Supply Chain Operations.
Responsibilities:
• Track programs, projects, jobs, and processes to provide detailed and summary reporting on all Supply Chain activities.
• Develop and communicate KPIs for measuring and reporting on key Supply Chain deliverables.
• Cultivate relationships, both within Netspend and with third-parties, to drive progress and service levels for the Supply Chain.
• Communicate daily, both inside and outside the organization, to discuss plans, issues, requests, and any administrative items
• Support department initiatives as needed
Preferred Skills and Experience
• Career focus in Supply Chain Operations and/or Financial Technology
• Some experience with Data Analytics Software (ex. Qlik, Tableau, Power BI)
Required Skills and Experience:
• 4-year college degree
• 4-6 years of related work experience
• Self-starter with a proven track record of making successful business decisions, and an ability to troubleshoot and resolve problems
• Excellent verbal and written communication skills
• Exceptional organizational and time-management skills
• Expert-level Microsoft Office knowledge, particularly Microsoft Excel (must have intermediate-level knowledge of macros and VBA)
• Some SQL experience
• A positive attitude!
• As provided in NetSpend's Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws
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US Applicants:
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.
Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process.
EOE/Minorities/Females/Vet/Disability
Outside of US Applicants:
TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here.