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Client Services Supervisor
Banner Corporation
Vancouver, WA, United States
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Job Details
Description
Client Services Supervisor Opportunity Overview
As a Client Services Supervisor with Banner Bank you will play a key role in developing an on going sales performance culture and demonstrate desired behaviors by being an extension of the sales team, and through pro-active conversations this position assists our clients by uncovering financial needs.
As a Client Services Supervisor with Banner Bank you will have the opportunity to:
• Act as a leader in sales, operations, and client service
• Manage the operations of the branch along with the training, mentoring, and coaching of the teller team
• Work effectively as a team contributor on all assignments
• Process transactions accurately and efficiently in accordance with established policies and procedures
• Effectively assist clients in achieving their financial goals by actively referring Banner Bank products/services and to other specialists within the bank
• Develop and maintain in-depth knowledge of all operational processes and requirements, ensuring compliance standards are met
Travel: Overnight travel as required
QUALIFICATIONS
Education & Certifications
• High school diploma or equivalent required
Experience
• 3+ years of teller experience with 1+ year as a Senior Teller required
• Previous Leadership or Supervisory Experience preferred
Preferred Skills
• Basic knowledge of retail product philosophy, policy, procedures, documentation and systems
• Thorough knowledge of all retail products and services
• Effective selling, cross selling and referral skills
• Strong mathematical, problem-solving, and negation skills
• Ability to analyze client credit data and other related financial information
• Strong interpersonal & relationship building skills
Compensation & Benefits
• Comprehensive employee benefits package, including medical, dental, vision, health and dependent daycare funds, life and disability protection
• Paid vacation time, sick time and 10 company paid holidays
• 401k (with up to 4% match)
About Banner Bank
More than 125 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our focus on offering outstanding value is why Money Magazine named Banner the Best Bank in the Pacific Region of the U.S. in 2018. Likewise, our financial strength and stability are key reasons Forbes included us on the Best 100 Banks in America the past three years.
With more than $11 billion in assets and over 200 locations, in Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering solutions to help clients dream big and achieve more, we support employee volunteerism and donate millions of dollars each year to community organizations.
NOTICE TO RECRUITMENT AGENCIES:
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.