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Card Care Customer Service Representative
Fiserv
Dublin, OH, United States
Job Details - this job has expired, please see similar jobs below
Job Title Card Care Customer Service Representative
Card Care Customer Service Representative
Start Date: April 22nd
Training: 9am- 5:30pm Monday
• Friday
Work Schedule:
-- Schedule: 9am – 5:30 with Tuesdays and Thursday off each week
$16 per hr.
Spanish Bilinguals needed! Receive a 6% premium on top of hourly rate!*
*12% shift differential for eligible hours worked evenings and weekends*
Job Overview
Receiving inbound calls from banking and merchant customers. Answer questions, assist with researching and resolving issues, etc. We want our customers to receive a WOW experience. We want someone who has the ability to be an active listener and is able to express empathy to the customer.
Education:
• High School Diploma or GED is preferred
Job Related Experience:
• One year customer service experience and/or one year call center experience
• Solid internet navigational skills are needed
• Good verbal and written communication skills
• Experience with an online bill pay service is a plus
Pre-employment background, credit, and drug screen are required.
Why we stand out from the rest
• PEOPLE are caring and friendly
• CULTURE, Team environment that is fun and supportive
• PRIDE in what we do
Added Bonus
• Quarterly Honors Program
• State of the art facility – clean and bright
• On-Site gym
• Free coffee, tea and soda for all
• On-Site Café
• Dual Monitors
• Ergonomic chairs
Fiserv offers a competitive compensation and benefits program including:
• Medical/Dental/Vision Coverage (eligible on your first day of employment)
• On site cafeteria
• Unlimited free beverages
• Tuition Reimbursement
• Flexible Spending Accounts
• Business casual dress environment
• Comprehensive training programs
• Lucrative paid time off program
Thank you for considering employment with Fiserv. Please:
• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.