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Life Insurance Product Specialist
Hancock Holding Company
New Orleans, LA, United States
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JOB FUNCTION / SUMMARY:
This position serves as the internal expert and administrator for all Life Insurance product offerings. Primary responsibilities include serving as the primary liaison with various Life Insurance companies and carriers, consulting with will various internal sales associates on products, administering the commission program, and researching and recommending new product offerings.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Serves as the primary liaison between Hancock Investment Services and various Life Insurance companies and carriers. Ensures systems, publications and training is current with regard to product changes, policy issuing, and commission rates.
• Consults with and supports various internal sales associates regarding various Life Insurance product offerings including contract provisions, denials, transactions, forms, and related issues.
• Prepares schedules and conducts training sessions for various internal sales associates; prepares communication and literature for new product offerings; ensures applicable training and knowledge transfer to sales groups.
• Stays abreast of Life Insurance product offerings through research and demonstrations; evaluates products and providers and proposes new offerings/companies to the Investment Committee.
• Administers the commission payment process, ensuring related earnings from policy sales are paid and communicated in a timely manner.
• Partners with compliance associates to ensure all correspondence and sales materials meet applicable regulations and policy requirements; responds to audit requests as needed.
• Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
MINIMUM REQUIRED EDUCATION & EXPERIENCE:
• Associate's degree or equivalent experience; Bachelor's degree preferred.
• 3+ years of related experience
• State of Louisiana Insurance Licenses
• Must have strong organizational skills
• Strong proficiency with the Microsoft Office Suite, notably Word and Excel
• Ability to create and maintain complex spreadsheets
CORE COMPETENCIES
The company has identified a set of core competencies that are vital to our business achieving a competitive advantage and delivering a unique value to our customers. These competencies are the capabilities each and every associate must exhibit through commitment and demonstration to fulfill this competitive advantage.
Each associate must be committed to:
• Organization & Planning: Detail- and results-oriented; sets goals and objectives, and monitors them to ensure they are met in a timely manner
• Commitment to Excellence: Exhibits conscientiousness, high level of responsibility, and exceptional performance
• Resilience & Balance: Springs back from disappointment and setbacks; remains calm, objective and in control in stressful and crisis situations
• Interpersonal Versatility: Flexible and adaptable, relates well at all organizational levels and with different social styles; shows consideration, concern, and respect for others
• Influence: Pays attention to the audience; states messages to impact the attitudes and opinions of others; gains agreement to proposals, plans, and ideas
POSITION SPECIFIC COMPETENCIES
• Business Skills Application: Understands business implications of decisions for customers and the company; displays business and financial acumen with an orientation to profitability
• Communication Skills: Listens and gets clarification; clear and to the point when speaking; writes clearly, informatively, and logically
• Customer Focus: Provides efficient and personalized service to customers without compromising company objectives and core values
• Judgment, Decision Quality, & Reasoning: Gathers and analyzes information skillfully and develops alternative solutions; makes rational, realistic, sound, and timely decisions based on consideration of all the facts and alternatives available
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
• Ability to work under stress and meet deadlines
• Ability to operate related equipment to perform the essential job functions
• Ability to read and interpret a document if required to perform the essential job functions
• Ability to travel if required to perform the essential job functions
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
DISCLAIMER
This job description is only valid as of the date it was revised. Please contact the HR Compensation Department to obtain the latest version. Information contained herein should be treated as confidential to Hancock Holding Company.
NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THE JOB AT ANY TIME
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.