This job has expired, please see additional jobs below
Claims Examiner
Prudential Securities
Moosic, PA, United States
Job Details - this job has expired, please see similar jobs below
Description
Our Claims Examiner’s process a variety of high volume transactions, which include pension calculations and payments. Our goal is to promote a seamless experience to our annuitants with accuracy and timeliness. The responsibilities of the position include:
• Review incoming requests and research; interpret and calculate pension benefits according to contractual provisions, federal and state regulations and procedures.
• Request missing information from Prudential annuitants and clients.
• Review benefit paperwork for accuracy and completeness.
• Verify and update plan and annuitant records.
• Assist in daily workflow activities to ensure timely completion of cases.
• Build relationships with other business partners.
• May participate in special projects as needed.
• Participate in Continuous Improvement initiatives.
Qualifications
• Experience within a transaction processing environment where quality and productivity standards need to be met is considered a plus
• Bachelor's degree or equivalent 1-2 years of relevant work experience
• Strong attention to detail
• Strong analytical/mathematical skills
• Flexibility to work overtime when required
• Strong decision making and problem solving skills
• Positive “can-do” attitude; flexible, proactive and thrives in fast-paced environment
• Strong written and verbal communication skills
• Ability to work independently and as a team player
• Proficient in Microsoft Office suite, particularly Excel and Word