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Consumer Loan Servicing Representative
Commerce Bank
Kansas City, MO, United States
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Job Expectations:
How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a “Super Community” bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers’ needs!
This position will provide administrative support to all staff in the Consumer Loan Underwriting (CLU) department. The focus of this position will be support of the team that underwrites direct loans and cards. The primary duties include: manual data entry to underwriting systems of loan and credit card applications not automatically interfaced to them; monitoring designated resource mail boxes for submission of these loan and credit card applications, 2nd look requests, and underwriting conditions; receiving, sorting, and delivering mail for the entire CLU Department; and preparing various daily, weekly and monthly tracking reports, imaging of young consumer card applications and managing fraud reports.
The support representative will work directly with the flow underwriters, the underwriting managers, and the branch sales force to communicate the status of a loan application, as needed, throughout the underwriting process.
Work Hours:
• Monday - Friday, 8:00 am - 5:00 pm
Education:
• High School graduate/GED.
Required:
• Data entry and PC skills including experience with Outlook, Word, and Excel.
• Candidate should be organized, dependable, detail-oriented, courteous, able to multi task, friendly, able to promptly respond to requests, and able to respect customer confidentiality.
• Good written and verbal communication skills are a must as is the ability to keep track of and stay current with multiple work assignments.
• Flexibility to take on extra projects as they might arise.
Preferred:
• Associates or Bachelor's degree
• Exposure to lending, underwriting, and/or credit card/loan processing helpful.
• Experience with Access databases.
Time Type:
Full time