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Workers Compensation Claims Representative
Zurich Insurance Group
Phoenix, AZ, United States
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Job Summary
Performs all technical claims activities relating to assigned workers' compensation indemnity claims.
Essential Job Functions
Ascertains and verifies employment, and determines if injury arose out of (and during course of) employment. Completes workers' compensation status and reserve evaluation on all assigned cases. Secures evidence and information by office conference, telephone, correspondence, and by assigning necessary field investigations. Contacts employee by telephone, correspondence or in person, and explains workers compensation benefits. Determines nature, extent, and duration of disability; reviews with doctors; authorizes medical care and examinations; and maintains medical coordination of all claims. Determines monetary value of disabilities, and authorizes weekly indemnity. Negotiates settlements within extent of authority, and issues claims drafts or checks in payment of claims. Contacts, investigates, and negotiates subrogation settlements on assigned cases. Establishes and controls diary for file control. Maintains adjuster license in states where required.
Physical Actions
Bending Pulling Sorting Carrying up to 20 lbs. Pushing Speaking (English) Climbing Reaching Standing Key entering Reading (English) Walking Kneeling Seeing Writing (English)
Physical Environment
Required job duties are normally performed in a climate-controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive Noise Levels Chemicals Chemical/Biological Conditions Moving Mechanical Parts Areas considered dangerous Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.
Education Requirements
High School diploma or equivalent required.
Experience Requirements
• Prior Workers Compensation, Bodily Injury or Med/PIP experience is preferred.
• Must achieve minimum passing scores on all claims training exams.
Special Skill Requirement
Communication Personal Computer Literate Valid driver's license Bondable
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
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