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Regional Manager, Facilities
Jones Lang LaSalle
Chicago, IL, United States
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Relationship Management
• Maintain high client, customer, and user satisfaction with services provided, measured through quarterly KPIs and satisfaction surveys
• Ensure effective integration of PDS, OP, and IFM Operations across all sites to ensure seamless delivery to the client and drive a one-team mentality
• Drive superior performance through excellent people management
• Interface and develop relationships with peers in other regions and functions to ensure consistent delivery of global initiatives and practices
Project Management
• Deliver on regional/site/SBG operational budgets, including delivering contractual savings targets, measured by achieving annual budget targets, and monthly/quarterly budget adherence targets as prescribed
• Ensure understanding of contract requirements across the organization
• Engage with individual sites to drive savings initiatives and keep savings tracker updated with all proper documentation
• Drive Energy savings and accurate energy data through PEERs, leveraging site teams
Compliance
• Achieve contractual requirements and account annual goals including but not limited to work order management metrics and all contractual KPI goals
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