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Consulting Director
RSM
Philadelphia, PA, United States
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We currently have an opportunity in our Technology Consulting practice for an Infrastructure and Managed Services - PA Market Leader. The right candidate will have “hands-on” responsibility for the delivery and profitability of technical IT projects and managed services engagements in Greater Philadelphia and Southern NJ. Previous experience as a client facing consultant and direct management of MSP teams are required.
RSM is the #6 largest global MSP with over 300 clients across 30 US states and international locations. RSM services clients in all industries with a particular focus on mid-market financial institutions, non-profit, business and professional services, life sciences, consumer products, and industrial products.
Responsibilities:
• Oversee project teams: including project scoping, SOWs, project plans, and service delivery
• Participate in IT Assessments and perform CIO advisory roadmap services for local clients
• Team resource and capacity planning including recruiting and annual staff forecasting
• Develop deep and meaningful relationships with local clients and become strategic advisory
• Oversee practice financials including budget to actuals, utilization, billing, and AR
• Collaborate with peers in other technology practices to drive adjacent services
• Act as an escalation for major customer impacting issues
• Work with sales teams on local sales pursuits and liaise with RSM presales engineering
• Represent the firm at local industry and technology marketing events
• Provide mentorship and career counseling to junior staff
Basic Qualifications:
• 15 years’ experience within IT consulting
• College degree in Computer Science, MIS, or Electrical Engineering is preferred/or Related
• Direct work experience at MSP with +$5M in annual revenue
Preferred Qualifications:
• Extensive experience with Microsoft Cloud solutions (Office 365 and Azure)
• Extensive experience in networking, Cloud, security, and end user computing
• Easily communicate with technical and non-technical audience
• Experience and personality to advise and diffuse difficult customer situations