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Assistant Vice President
Mitsubishi UFJ Financial Group
Sacramento, CA, United States
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Process Management Analyst, Assistant Vice President
This position is 100% remote, within the MUFG operating locations.
Job Summary:
This role will support the work of the Process Management Manager and work on a team charged with fundamentally transforming the organization by moving the bank to a customer-centric, process managed organization. This Associate/Assistant Vice President will be aligned to a Process Management Manager to partner with the business and SMEs to ascertain and document information about the processes, measurement systems and controls.
Major Responsibilities:
• Support a Process Management Director or Manager in the paradigm shift from an internal, functional focus to a customer-centric, process orientation
• Use the Process Excellence and Lean Six Sigma method, tools and templates to document the current state delivery model, processes, metrics and support the work toward a target state solution
• Support the Process Management Director or Manager and assist in identifying and prioritizing the critical o
• opportunities (projects) to drive out the optimal service delivery model
• Work on a process team to focus on business performance that constantly strives to eliminate waste, integrate duplicative processes, and improve customer satisfaction by aligning the business resources in order to execute and implement the business’s future state high performance business model
• Work on a process team to develop and build a customer-centric, process measurement system
Qualifications
• Bachelor's of Science Degree in Engineering or Business Administration (preferred)
• 5 or more years professional work experience.
• Preferably with experience on a re-engineering initiative in the financial services industry
• Proven track record of achieving performance goals
• Six Sigma certification required (minimum Green Belt)
• Ability to effectively partner with the business and a process team to drive out change and achieve business goals Ability to learn what is needed to achieve results
• Ability to work effectively on a high-performing team
• Ability to communicate effectively (written and verbal)
• Analytical and process skills
• Highly proficient in Microsoft Office Suite and ideally in Visio Resiliency and ability to adapt in a dynamic environment