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Vendor Specialist
Encore Capital Group
Saint Cloud, MN, United States
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What does it mean to ‘Experience Encore?’ It means to be part of an organization where success is fueled by a demonstrated commitment to caring for our consumers and supporting them as we strive every day to identify the moments that matter: the moments where our consumers feel empowered to manage their finances differently. It’s both a rewarding and challenging environment.
As an international business, headquartered in San Diego, we are diverse and large enough to reinvest in our people and in our success. Our commitment to Better Solutions, Better Life also extends to how we treat our employees. Professional growth. Leadership training. Skills development. Wellness initiatives. A healthy work-life balance. It all comes together to offer you the perfect career solution, supported by a great quality of life too.
The Role
The Legal Department is looking for a Vendor Specialist to join our team here in St. Cloud, MN. This resource will support the Legal Department with assisting the team and to partner in managing of daily operations. This position includes the monitoring of automated and manual processes to ensure the proper handling of outsourced accounts, as well as the participation in projects / analysis as needed and provide and communicate performance, initiative, and / or process results.
Responsibilities include:
• Attention to Detail
• Multitasking
• A can-do attitude, great work ethic, friendly, adaptable, driven
• Strong written and verbal communication
• Oversees and makes suggestions for improvements to daily automated and manual processes
• Process administrative material and tasks
• Provides regular tracking and reporting on adherence to daily processes and / or financial performance
• Relationship with and request fulfillment for internal / external customers
• Subject matter expert for one or more projects with high levels of complexity
Education:
Required: High School Diploma
Preferred: Bachelor's
Language
Required: English
Experience
Required: 1 - 2 years customer service or clerical experience. Experience with MS Office. Good communication skills, Data Entry.
Preferred: 2+ years work experience in financial services related field. System querying skills. Proficiency with MS Office (particularly Excel).
Position Title Vendor Specialist
Location MN - St. Cloud
Category Operations Decision Science
Position StatusFull time