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Operations Analyst
Aflac
Columbus, GA, United States
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Description
Spread Your Wings
We are the Duck. We inspire and are inspired, listen and respond, empower our people, give back to our community and, most importantly, celebrate every success along the way. We do it all – The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized by Fortune magazine as one of the 100 Best Companies to Work For in America for 20 consecutive years, one of the Best Workplaces for Millennials in 2015 (the inaugural year of the award) and one of America's Most Admired Companies for 17 years.
Our business is about being there for people in need. So, ask yourself: Are you the Duck? If so, there’s a home — and a flourishing career — for you at Aflac.
The Company
Aflac Inc.
The Location
Columbus, GA
The Division
IT Security
The Opportunity
Operations Analyst II
Job Summary
Assists management in gathering, interpreting and comparing benchmarking data to the company’s operations; develops appropriate analytical models and reports to support informed decision-making; provide recommendations for new and revised business policies, procedures, and practices; collects, organizes, analyzes, and prepares reports for management; develops staffing model scenarios for administrative business areas; handles staffing, capacity, and space planning for administrative business areas; performs analysis related to budgeting, expenses, and forecasting
Principal Duties & Responsibilities
Coordinates administrative and logistical details associates with the day-to-day operations of the business unit; Assists management in gathering, interpreting and comparing benchmarking data to the company’s operations; performs statistical analysis
Develops and documents standards for the use, control, updating and maintenance of databases; develops appropriate analytical models and reports to support informed decision-making; performs research and provides insight and recommendations
Acts as a liaison between the department and/or divisions; provide recommendations for new and revised business policies, procedures, and practices; collects, organizes, analyzes, and prepares reports for management; develops staffing model scenarios for administrative business areas
Handles staffing, capacity, and space planning for administrative business areas; provides relevant subject matter expertise; performs analysis related to budgeting, expenses, and forecasting
Conducts data modeling and analysis; develops and maintains databases; assists department management with the preparation of departmental budgets
Assists with building department performance, planning future divisional goals and organizational structure, incorporating quality and productivity improvements
Develops and modifies staffing, planning, forecasting, budgeting and reporting processes as needed; leads special projects and the development of executive level presentations
Synthesizes reports and information to provide clear and specific insight and recommendations; ensures appropriate measures and reports are defined and implemented to assess and/or initiative performance
Performs other duties as required
Qualifications
Education & Experience
Bachelor’s Degree and 2-4 years of work-related experience or an equivalent combination of education and experience
A minimum of 2 years of projects management/facilitation skills in a multi-functional environment (Preferred)
Job Knowledge & Skills
Experience and proficiency using Microsoft Office software, including basic experience using Access and Word; and intermediate experience using Excel and PowerPoint
Experience using Minitab, SPSS, or Excel Toolpak
Knowledge and skill performing statistical analysis
Knowledge and skill in business case preparation and business requirement definition
Knowledge and skill performing cost benefit analysis; data trend analysis and interpretation; performance analysis and forecasting; and process modeling, analysis and documentation
Core Competencies
Action Oriented, Customer Focus, Adaptability, Listening, Ethics and Values, Integrity and Trust
Functional Competencies
Decision Quality, Intellectual Horsepower, Organizing, Planning, Presentation Skills, Problem Solving, Written Communications
The Benefits
Aflac is known for treating our employees exceptionally well. As one of the leaders in the insurance industry, we’re able to offer one of the most comprehensive health benefits packages available in corporate America, including free coverage from one of our pioneering insurance products, the Aflac Cancer policy. Our employees also enjoy a host of other benefits, including advancement opportunities, opportunities for continued education and professional development, merit increases and performance bonuses, profit-sharing 401(k), stock purchase plans, and many more.