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Facilities Manager
Jones Lang LaSalle
Chicago, IL, United States
Job Details - this job has expired, please see similar jobs below
Title: Facility Manager
Responsibilities
• In consultation and collaboration with the Regional Facilities Manager, oversee the operation, staffing, performance and development of service delivery to client locations
• Ensure client satisfaction with client Facility Management by providing a seamless interface into client real estate organization; demonstrate leadership, responsiveness and creativity
• Measure and manage client feedback, written and verbal throughout the year
• Conduct formal and informal relationship meetings with Café contacts
• Perform site inspections to insure a safe comfortable environment
• Assist in the development and management of the capital and expense budgets
• Support the Regional Facilities Manager in the implementation of short and long-term projects
• Develop and implement the annual management plan; accomplish key performance indicators as identified by JLL and client
• Assist in the preparing weekly/monthly/quarterly/annual reporting appropriate for the client
• Maximize utilization of suppliers, preferred vendors/contractors and the level of spending with Minority/Women owned Business Enterprises (M/WBE)
• Ensure compliance with Jones Lang LaSalle minimum audit standards
• Life Cycle Asset Maintenance – ensure all equipment PM’s are completed as per schedule
• Ensure completion of all reactive work orders with in contracted TAT times
• Ensure all safety, environmental, and standards are strictly adhered to within managed facilities
• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities
• Share best practices with the assigned owner of best practices for Jones Lang LaSalle Facilities Management
• Assist with the development and implement the annual management plan for the buildings within the area
• Help to develop the annual capital plan for each building, interfacing closely with the client representative
• Develop and implement innovative programs, processes and producers that reduce short and long term operating costs and increase productivity.
• Coordinate discussions with each vendor or supplier regarding goal setting, performance criteria, and performance review
• Provide the lead role to monitor customer satisfaction and increase it
• Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level.
Requirements
• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis; MBA desirable
• Minimum of 5 years facility management experience required in a retail environment, or third party service provider or as a consultant
• Strong interpersonal skills and problem solving ability
• Excellent verbal / written communication and presentation skills
• Proven record of providing excellent internal and external customer service
• Knowledge of standard business and accounting practices
• Knowledge of Microsoft Office and ability to analyze data
• Knowledge of Google Suite
• 20-25% Travel required
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