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Systems Administrator
Jones Lang LaSalle
Dallas, TX, United States
Job Details - this job has expired, please see similar jobs below
What you’ll be doing:
• Provides technical support for both hardware and software issues encountered by users/clients
• Manages the configuration and operation of client-based computer operating systems
• Monitors the system daily and respond immediately to security or usability concerns
• Creates and verifies backups of data
• Responds to and resolves help desk tickets/requests
• Upgrades systems and processes as required for enhanced functionality and security issue resolution
• Administrates infrastructure, including firewalls, databases, malware protection software and other processes
• Reviews application logs
• Installs and tests computer-related equipment
• Coordinates with third parties and clients to ensure smooth running of the business
• Monitors and maintains all resources
• Researches new technologies to implement towards growth of the organization
• Connects with users and checks if there are any problems within the existing system to apply resolutions
• Determines and provides user access, privileges and security
• Orders and set up a new hardware as and when required
• Provides understanding of the behavior of software/hardware for accurate deployment
• Applies understanding of various tools for deployment and usage for the organization
Job Qualifications:
• Enterprise service/server management skills is required
• TRIRIGA/IWMS server management experience preferred
• Minimum of 4+ years’ experience in system administration
• AWS Cloud Services and working Azure highly preferred; any Cloud Service Management experience will be accepted
• Associate or higher degree in a related field required
• Extensive experience with VMware, VPN, Firewalls, SSO and SSL
• Advanced knowledge of system vulnerabilities and security issues
• Ability to respond to help desk requests after hours on a limited basis
• Possess prior working experience with installing and maintaining Red Hat Linux computer and network systems.
• Experience providing overall support to a large user base is a required
• Be familiar with performance and network tuning
• Must possess the ability to read logs files and provide RCA.
• Must be familiar with or worked with IBM WebSphere & IBM WebSphere Liberty
• Certification with IBM WebSphere & IBM WebSphere Liberty is desirable
• Must have some database experience (Oracle, DB2 or Microsoft SQL)
• Must be able to troubleshoot general network issue (Network connection issues and server down issues)
• Must be able to install software such as Patches and upgrades
• Have high flexibility in working hours/days for maintenance activities
• Ability to travel as required for business on client sites and trainings
• Possess experience managing all system security levels in an organization
• Must have solid communication, analysis and troubleshooting skills for diagnosing problems
• Possess experience managing Enterprise Antivirus and data protection solutions
• Possess experience maintaining, managing and documenting industry standard policies/procedures
• Possess experience managing software licensing and SLA’s with client and vendors
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