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Claims Adjuster Trainee
Progressive
Syracuse, NY, United States
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Claims Adjuster Trainee
As a claims adjuster on our team, you’ll help customers get back on the road after an accident. Managing the claims process from start to finish, you’ll maintain strong relationships with customers while resolving auto claims efficiently.
Primarily over the phone in a fast-paced office environment, you’ll rely on your decision-making and multitasking skills to resolve a high volume of claims. Bring your passion for helping others to our team and we’ll teach you the insurance stuff. We’ll provide training on property damage and insurance contracts so you can confidently and independently adjust claims.
Pay: $43,000 - $45,500 annually, plus an annual gainshare bonus of up to 16% of your salary! Progressive rewards each of us with an annual bonus based on company performance.
Schedule: Onboarding (first three months) will be Monday - Friday from 9am - 6pm. You will attend an out of state training class in OH or AZ within the first month of the position. The post onboarding schedule will be Tuesday - Saturday from 9am – 6pm. In order to accommodate our customers, the commitment to working Saturdays may be permanent or on a rotational basis determined by business needs.
Duties & Responsibilities:
• Determine liability (who's at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers
Qualifications:
• Bachelor's degree or a combined total of five years of work experience and/or college education
• Work or educational experience must include:
◦ Making decisions
◦ Solving problems
◦ Planning, prioritizing and organizing
◦ Effectively communicating verbally and in writing
◦ Customer service
• Valid driver's license
Benefits & Perks:
Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. Progressive employees also benefit from:
• Annual gainshare bonus of up to 16% of your salary; Progressive rewards each of us with an annual bonus based on company performance
• 401k which includes dollar-for-dollar company match of up to 6%
• Paid training, tuition assistance and career development
• Diverse, welcoming culture with Employee Resource Groups
• Dedication to work/life balance including beginning to earn paid time off after your first two weeks
• Wellness program with discounts & rewards and the standard benefits (medical, dental, vision)