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Security Operations Specialist
Edward Jones Investments
Tempe, AZ, United States
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Opportunity Overview
Security Specialist
HQ Security Services
Schedule: 2pm-10pm
Key Responsibilities:
• Member of the HQ Operations team on a specific shift
• Receives and responds to routine, urgent and emergent calls for service from the Security Control Center; remains highly visible in the assigned work area
• Responds within established quality standards; completes patrols and assignments in a timely manner, and coordinates a rapid response from HQ Operations team members
• Stands posts, screens access, provides escorts and conducts security foot and/or vehicle preventative patrols
• Responds to and maintains current and accurate knowledge of emergency procedures (i.e. fire and security alarms, severe weather and earthquake); reacts to medical emergencies; provides emergency first aid and assists EMS
• Conducts inspections/testing of safety and security-based equipment
• Performs motorists assists
• Communicates with the SCC and other members of the HQ Operations team using hand held VOIP radios
• Prepares dashboards and reports for trending and analysis of data to keep the organization informed, improve performance and ensure efficient use of resources
• Assists in development and implementation of security initiatives, processes and programs
• Actively participates in self-development. Attends training; maintains job-specific certifications, actively participates in field or classroom training exercises and meets or exceeds minimum training standards
• Accountable for submitting accurate documentation; uses correct forms, writes legibly, uses proper spelling and grammar and submits timely, accurate, understandable, and error-free information
• May be called upon to assist in the Security Control Center
• Authorized to carry a pistol to safeguard persons on Edward Jones premises
Position Requirements
Position Qualifications:
• High School diploma or GED required; College degree in related field preferred
• Ability to obtain a valid armed Security Officer License. Must be authorized to carry a pistol through a valid armed security officer license and valid Concealed Carry Permit, or Law Enforcement Safety Act certification
• 5-years of armed experience with increasing levels of responsibility (police, military police, security) is preferred. Experience as a lead in patrol operations is preferred; assigning tasks, mentoring team members and coaching
• Valid driver's license
• Ability to work varying schedules, overtime and holidays
• Knowledge of patrol operations and the Security field is required
• Effective written and verbal communications and operation of computer software such as Microsoft Word, Excel and PowerPoint
• Must have significant knowledge in patrol operations acquired through previous experience, certification or specialized training in patrol operations
Physical Requirements:
• Physical ability to observe and report
• Must be able to work indoors and outdoors
• Must be able to spend large part of day in an active role standing, walking, lifting, and climbing stairs
• Must be able to respond quickly and effectively in the event of an emergency