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Consumer Loan Servicing Representative
Commerce Bank
Kansas City, MO, United States
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Job Expectations:
How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a “Super Community” bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers’ needs.
Maintain deceased notifications and communication with other departments within the bank. Assist product collectors during vacations or temporary vacancies. Research Branch Connections for bank relationships for IL and DDA recoveries. Validate debts as third party requests are received. Process invoice and cost deductions for legal remittance. Process department payment batching and customer DDA set off and branch payments. Review ChexSystems disputes for proper handling and updates. Letter printing, imaging, mailing and general support functions.
Work Hours:
8:00 am - 5:00 pm Mon-Fri various; flex
Qualifications:
Telephone customer service and/or entry collection experience preferred. Good organization along with oral and written skills. High school diploma, college degree preferred. Knowledge of DM9 recovery system, ChexSystems, TSYS, SHAW, Branch Connections, The Work Number, Metronet, Accurrint, Experian, Trans Union, E-Oscar, Mircrosoft Word, Excel, Access and Power Point.
Time Type:
Full time