This job has expired, please see additional jobs below
Enterprise Fraud Specialist
Huntington Bancshares
Columbus, OH, United States
Job Details - this job has expired, please see similar jobs below
Description
This Enterprise Fraud Specialist position is responsible for researching and resolving customer Debit Card/ATM transaction disputes. The work schedule is Monday - Friday, 8:00 am-5:00 pm.
Responsibilities include:
• Under minimal supervision, researches, responds to and resolves customer inquiries regarding debit card disputes; works with other areas to resolve specific issues.
• Ensures that customer disputes are handled in accordance with applicable regulations including Reg. Z, Reg E and the Mastercard Rules and Regulations.
• Performs miscellaneous clerical tasks, as assigned.
Basic Qualifications:
• High school diploma or equivalent.
• Minimum one year of fraud research experience.
Preferred Qualifications:
• Must have strong organizational skills and ability to meet tight deadlines
• Must possess excellent oral and written communication skills
• Knowledge of Pega, CIS/OBS/Hogan DDA screens, Lotus Notes, ESS, Mastercard/Tsys/IPS preferred.
• Prior Reg E/Reg Z regulatory compliance experience preferred.