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Market Trainer
Aflac
Sacramento, CA, United States
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Description
Spread Your Wings
We are the duck. We inspire and are inspired, listen and respond, empower our people, give back to our community, and most importantly, celebrate every success along the way. We do it all ... The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized by Fortune magazine as one of the 100 Best Companies to Work For in America for 18 consecutive years, one of the Best Workplaces for Millennials in 2015 (the inaugural year of the award) and one of America's Most Admired Companies for 15 years.
Our business is about being there for people in need. So, ask yourself—are you the duck? If so, there’s a home—and a flourishing career—for you at Aflac.
The Company
Aflac
The Location
Market Office, CA-N/NV-N
The Division
Aflac / Career Sales
The Opportunity
Market Trainer, EXC
Principal Duties & Responsibilities
Acts as a business partner and consults with the Market Director to establish and implement Sales training strategies that foster the organization and sales staff development; provides recommendation of tactics and protocols for coordination and leadership development
Supports Market Director with developing a comprehensive plan for coordinating training across the state; works with HQ Field Training Delivery/Implementation teams and Field leaders to define training modules that work in conjunction with training plans
Coordinates training efforts based on organizational deficiencies identified through observation and data analysis and recommends improvements to the Market Director
Provides consultative services on sales performance and makes recommendations for improvements that will impact performance issues, have measurable benefits, and aligns the overall strategic mission of the Field Force with the company’s business and growth strategies
Gathers insight on performance of the organization from data sets; tracks progress, monitors and measures training effectiveness; conducts organizational assessments and business planning for the state operations;
Monitors and evaluates training programs, processes, and practices for quality and effectiveness; delivers appropriate content to address deficiencies; implements state specific training solutions to address deficiencies
Supports Training Delivery in the rollout of technology-enabled training; improves training effectiveness by developing new approaches and techniques, making support readily available and integrating support with job functions
Leads the on-boarding training and development of Associates, Coordinators-in-Training and District Sales Coordinators; aligns training programs to provide progressive support to needed areas within the State; adapts, executes and sustains the delivery of training content and identifies qualified personnel to deliver content as needed
Plans, conducts, coordinates and implements a comprehensive training program geared towards new associate and existing sales staff; adopts a culture of continuous learning, ensuring the maximum effectiveness of the company’s sales efforts
Responsible for establishing a connection to new recruits, acting as an advisor and providing guidance as needed; proactively extends support and resources to new sales school attendees
Utilizes SABA Learning Management System to track training courses/modules, and attendance records, in order to analyze effectiveness of instructor led courses
Conducts performance coaching for the Sales Force
Performs other duties as needed
Qualifications
Education & Experience
A bachelor’s degree and six to eight years of work-related experience or an equivalent combinationofeducation and experience
Field Experience and familiarity with a variety of field concepts, practices, and procedures (required)
A minimum of two years’ training/education experience
Performance Coaching Certification (specific training will be provided by Aflac Sales Training)
Job Knowledge & Skills
Broad knowledge of training methodology that enables the application of those principles and techniques to assist agents in acquiring specific skills or knowledge
Classroom management skills
Excellent verbal/written and presentation skills, a working knowledge of instructional design, and experience with training needs analysis
Broad knowledge of how current adult learning theory applies to developing curriculum designed for adult learning
Demonstrated experience managing or facilitating projects
Microsoft Excel
Intermediate
Microsoft Word
Intermediate
Microsoft PowerPoint
Intermediate
Core Organizational Competencies
Action Oriented, Customer Focus, Adaptability, Listening, Ethics and Values, Integrity and Trust
Functional Competencies
Drive for Results, Business and Financial Acumen, Problem Solving, Creativity, Decision Quality, Learning on the Fly, Presentation Skills
The Benefits
Aflac is known for treating our employees exceptionally well. As one of the leaders in the insurance industry, we’re able to offer one of the most comprehensive health benefits packages available in corporate America, including free coverage from one of our pioneering insurance products, the Aflac Cancer policy. Our employees also enjoy a host of other benefits, including advancement opportunities, opportunities for continued education and professional development, merit increases and performance bonuses, profit-sharing 401(k), stock purchase plans, and many more.