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Head of Regional Bank Communications
Union Bank
Los Angeles, CA, United States
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The Head of Regional Bank Communications is responsible for supporting and promoting all business lines and shared services support teams in the Regional Bank by developing and deploying various communications strategies for internal and external audiences. The position supervises a team of four. The successful candidate has proven experience in media relations; internal communications; crisis and issues management; change management communications; project management; counseling and influencing senior executives. Produces a broad range of crisp and effective communications including, but not limited to, leadership messages, speeches, remarks and talking points; Q&A documents; news releases; news and feature articles for internal and external audiences; biographies; social media postings; web content; surveys; and other business communications. Provides communications support for internal conferences, live meetings, trade/industry functions, as well as builds relationships with key media. Produces corporate/business line video content and messaging. Keeps abreast of news and trends that impact the banking and financial services industry.
The ideal communications professional is a proven effective supervisor; has financial communications experience; is an excellent writer; has successfully served as a trusted advisor to C-suite executives; makes effective use of resources to execute communications plans; enjoys a fast-paced environment; excels within a team environment; is motivated by creativity and innovation; and has a proven track record of managing PR agencies and/or consultants.
Essential Functions:
• Effectively supervise, coach, and mentor professional staff of four; includes 1:1 and team staff meetings, client/project advice and involvement, and work review.
• Develop and support a robust and detailed communication plan for the West Coast President, including logistics and content for the Regional Bank Quarterly Employee Call; organizational announcements and other internal memos; speeches (internal and external); talking points (internal and external); employee engagement; community group engagement, miscellaneous business communications, and more.
• Support the communications needs of other senior leaders in the Regional Bank.
• Build relationships with media, and proactively pitch stories that align with Regional Bank strategic initiatives.
• Respond to media inquiries.
• Provide communications support to Regional Bank lines of business in times of crisis and special situations; issues often occur after business hours and may require spur-of-the-moment support, as necessary.
• Other duties as appropriate.
Qualifications
Experience:
• Requires a minimum of 20 years of combined experience in corporate communications, either in a corporate communications division or at a consultancy.
• Prior experience with a publicly traded and/or financial services company, such as banking, insurance or investment management, is preferred.
• Must have a successful track record as a manager of a team of communications professionals.
• Must be an effective communicator, capable of writing clearly and concisely; ability to use sound judgment to gather, manage and impart information to the media and/or various other internal and external audiences consistent with the bank’s messages and positioning.
• Track record of interacting with members of the media; proactively identifying, developing and pitching stories to journalists
• Familiarity with social media, and experience in leveraging the various platforms for communications purposes in a banking environment.
Leadership Skills:
• Highly organized, self-motivated and able to work under tight deadlines.
• Demonstrated success at managing and mentoring a professional team.
• Ability to project-manage multiple initiatives simultaneously.
• Commitment to working effectively and collegially with all levels of employees.
• Knowledge of how to influence peers and internal clients to achieve objectives.
• Track record of operating independently to prioritize work plans and tasks to meet agreed-upon time frames and deliverables.
Education/Certifications:
• B.S. or B.A. in Communications, Public Relations, Journalism or related field.
• Advanced degree is highly desirable, but not required.
Technical Skills:
• Strong computer skills (MS Word, Excel, PowerPoint).
• Excellent writing and editing skills.
• Strong project management skills and experience.
• Strong critical and strategic thinking skills.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.