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Claims Generalist
Progressive
Kansas City, KS, United States
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Claims Adjuster - Bodily Injury
Our bodily injury Claims Adjusters are an essential part of our team, managing the injury portion of a claim. You'll provide the support our customers' need, while ensuring claims are resolved swiftly.
We'll provide you with in-depth training so you can feel confident developing relationships with our customers. In this role, you'll analyze and determine the extent of Progressive's liability concerning loss and damages on a claim. Bring your strong negotiation and customer service expertise to us. In return you'll have the support of a collaborative team, which includes ongoing coaching.
Duties & Responsibilities:
• Interprets policies and analyzes details gathered to determine the best course of action
• Prioritizes contact of various parties associated with the claim, ensuring efficiency
• Gathers details on status and treatment needed of those injured in an accident
• Evaluates and settles unrepresented bodily injury claims
• Determines liability (who's at fault for the damages)
• Negotiates with customers and other insurance carriers
Qualifications:
• Bachelor's degree and one year of work experience in the insurance industry
• In lieu of a degree, a total of five years of work experience, some of which must be claims handling in the insurance industry and must include:
◦ Making decisions
◦ Solving problems
◦ Planning, prioritizing and organizing
◦ Effectively communicating verbally and in writing
◦ Customer service
• Valid driver's license
Benefits & Perks:
As one of the largest insurance companies in the nation, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. As an employee, you will enjoy an inclusive environment that embraces strategic thinking, drive and passion. Progressive employees also benefit from:
• Paid training, tuition assistance and career development
• Diverse, welcoming culture with Employee Resource Groups
• Wellness program with discounts & rewards
• Earning paid time off after first two weeks and the standard benefits (medical, dental, vision, 401k)
Apply today!
Equal Opportunity Employer