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Team Leader
Citizens Bank
Medford, MA, United States
Job Details - this job has expired, please see similar jobs below
Description
This role is responsible for coaching and development of the team. Other responsibilities include collecting, reviewing, responding, and analyzing data and/or documentation and to ensure compliance with department service level agreements, policies, procedures, and/or regulatory and risk requirements in a fast paced environment. May also include the reporting of productivity, quality, and other ad hoc requirements in an accurate and timely manner. This position requires the application of various methods, procedures, and knowledge of the business unit’s product(s) and system application(s).
Qualifications
• Organization skills
• Solid ability to multi-task
• Solid customer service skills
• Proficiency in PC skills and MS Office
• Solid analytical skills
• Solid knowledge of department computer applications and systems
• Solid written and verbal communication
• Capacity to work independently
• 2+ years, Experience in analysis, financial services industry or business line experience a plus
Education:
Associate Degree Preferred