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Director of US Digital Strategy
PrivateBancorp
Chicago, IL, United States
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Overview
CIBC provides tailored commercial, wealth management, personal, and small business financial solutions in the United States through 46 offices in 18 states, as well as cross-border banking services to clients with North American operations. Learn more at cibc.com/US.
CIBC is a Toronto-based, global financial institution with a 150 year history, serving 11 million personal and business clients. We invest in our businesses, our clients, our people and our communities to deliver consistent and sustainable earnings to our shareholders.
CIBC delivers access to career and development opportunities, safe and healthy workplaces, effective training, and positive work-life balance – so that employees are able to perform at their best, contribute to their communities and focus on cultivating deeper relationships with our clients.
Every year, CIBC is recognized for its business success, community commitment and employee initiatives. We are proud of this success and are committed to creating an inclusive workplace and an environment where all employees can excel.
CIBC Bank USA is an Equal Opportunity Employer M/F/Disability/Veteran
Responsibilities
• Drive strategy and performance management for digital and US consumer deposits. Provide analytical support and external research for all key strategic decisions including revamp of consumer deposit product set, and optimizing performance of existing digital assets. Must work across organization with key stakeholders to drive results.
• Analytics and strategy background with the ability to dive into external data around market trends and internal data around our product performance. Draw key insights for execution
• Work with key partners to plan for next evolution of branch product suite, iterate on the go-forward product strategy for consumer deposits
• Manage performance on key digital products (e.g., Agility), including partnering with marketing to drive efficient spend
• Must work with Canadian team to articulate and integrate US digital strategy into broader enterprise digital strategy
• Advise on long term technology coherence, opportunities for North-South synergies across our platforms and assets
Qualifications
Who You Are
• You can demonstrate experience in and understanding of digital banking trends and key areas of opportunity.
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.
• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.