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Corporate Trainer
Bank of Hawaii Corporation
Oahu, HI, United States
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Description
Does this sound like you?
Are you ambitious? Want to make a difference in people’s lives? Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver? If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii. Here you can be at the forefront of whatever you do. Welcome to your tomorrow!
A day in your life as a Corporate Trainer
Under the direction of the Talent Development Manager, the HR Specialist I performs the general duties of coordinating core curriculum, managing corporate wide initiatives and career development activities. If applicable or appropriate, assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. In addition, this position is responsible for demonstrating the Excellence in Sales/Service (ESS) philosophy by participating in and practicing ESS disciplines and behaviors.
We’ll give you these important responsibilities…
• Assists with the design, development, coordination, and administration of assigned Bank of Hawaii development programs. Assists with the identification of external vendors to develop programming for program development path. Assists with the creation of developmental plans and tracks progress of program participants. Conducts regular performance evaluation check points and schedules and facilitates events and developmental programs. Consults with lines of business (LOB) and assists with development of LOB specific training programs. May develop programming for mentors as required by program.
• Researches, budgets, coordinates, and provides input and evaluation on the design/development/delivery of Bank of Hawaii core curriculum programs to include but not limited to primarily Professional Development, Excellence in Sales/Service, Computer Training, Health & Wellness and Management and Leadership Development. Monitors course enrollment, markets courses, monitors course evaluations and works with facilitators/vendors as necessary. Partners with HR Assistant to ensure enrollment is properly captured in HR Online and class preparation logistics are carried out according to set procedures.
• Participates in assigned or designated corporate-wide initiatives. Creates project plans for corporate-wide initiatives to include but not limited to identifying objectives, stakeholders, project deliverables as well as milestones and the necessary resources. Partners with business clients, project teams and consultants to ensure consulting and training services best support the business communities.
• Consults and partners with Business units to identify, design, develop and/or administer specialized training for organizational needs. Conducts needs assessments, evaluates and consults with business units and external vendors. Manages assigned vendors, negotiates contracts and agreements.
• Assists with budget development, monitors expenses, tracks and analyzes training data for overall employee development programs sponsored by Talent Development and business units. Coordinates, monitors expenses, reports, and creates and updates policy and procedures for external programs to include but not limited to the Tuition Assistance Program (TAP), College Assistance Program (CAP), Professional Certification Program (PCERT), Professional Education Program (PEP), and Toastmasters. Ensures that program policy and procedures are adhered to and that programs are on par with industry standards.
• Manages, coordinates, and delivers New Hire Orientation training. Delivers other training program as assigned. May coach and mentor department staff members. Continues personal and professional development.
• Performs all other miscellaneous responsibilities and duties as assigned.
Qualifications
…if you come to us with these qualifications…
Education:
• Bachelor’s degree from an accredited institution or equivalent work experience.
Experience:
• Minimum 3 years work experience with training processes including planning, design, delivery, and evaluation.
• Experience implementing concepts of adult learning principles, instructional design, needs assessment and performance measurement and evaluation preferred.
Technical Skills:
• Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software.
• Knowledge of or ability to use bank software, systems and equipment.
Other Job Qualifications:
• Excellent written and verbal communication skills, including facilitation and presentation skills.
• Demonstrated project management, time management and superior organizational skills.
• Must have excellent interpersonal skills and the ability to work with all levels of management.
• Demonstrated critical thinking and analytical ability.
• Able to manage multiple programs with changing deadlines in a fast paced environment.
• Should be a team player with excellent collaboration and partnering skills.
• Able to work flexible hours including holidays, weekends and evenings as needed.
• Must be able to push/lift up to 25 lbs.
• Able to provide own transportation or to operate a vehicle with a valid driver’s license, and able to commute and arrive at intended destination as required.
• Must be able to travel off-island as required.